Melia, Northern Vietnam hotels

"the service is exceptional"

"We were three sisters and a daughter and booked to stay at this hotel on our return from Halong Bay prior to flying home. We wanted to stay somewhere in the old Quarter. So thrilled we Chose this boutique hotel. We felt we were welcomed into a family. The welcome we got at reception was excellent. Thankyou Anna. The paper with vietnamese translations. And also what the different foods were was so helpful. Thankyou Anna for all your advice and help with restaurant bookings even sending one of your staff to the pharmacy to translate for us. Above & beyond. The rooms are beautifully decorated and very clean. Reminded me of hotels I've stayed in in Paris. Breakfast was great with plenty of choices. Would definitely recommend this hotel to those preferring a smaller more personalised place. Would stay here again."

"Royal Palace located in the Old Quarter. It's a new hotel, clean and pleasant. The rooms are big , modern, clean ,with all the facilities you need and the buffet breakfast is fresh and tasty. The day manager, Jimmi is professional ,helpful, patient and caring. He assisted us a lot during our stay without pushing anything and provided us with very good advices and options. We felt at hoom and our stay there was wonderful. "

"Enjoyed my stay."

"Great front desk and restaurant / bar staff. The breakfast has plenty of great options, including an homemade yogurt. Location is perfect, walking distance to the French quartier, old town and Train street, to name just a few spots. "

"Very friendly and professional service. Great location and very nice Hotel!"

"Nam, Ha and Billy the F&B manager was very helpful"

"The property was walking distance of where I had to go. There is shopping and grocery at proximity. You can find restaurants in the surroundings"

"Loved it! Great staff, comfortable rooms, great service and a great location. "