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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
View from property
Lake view
View from property
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
The price is S$139
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double

Minibar, in-room safe, desk, iron/ironing board

Superior Double

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Club Floor LAKE VIEW

Lake view

Superior Double Club Floor LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN LAKE VIEW

Lake view

Superior TWIN LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Family

City view

Superior Family

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio Suite Twin

Lake view

Studio Suite Twin

Highlights

Separate sitting area
Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Minibar
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Studio Suite Double

Lake view

Studio Suite Double

Highlights

Separate sitting area
Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Minibar
  • 82 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Convertible

Minibar, in-room safe, desk, iron/ironing board

Superior Convertible

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Convertible LAKE VIEW

Lake view

Superior Convertible LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Club Floor

Minibar, in-room safe, desk, iron/ironing board

Superior Double Club Floor

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior TWIN

Minibar, in-room safe, desk, iron/ironing board

Superior TWIN

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double LAKE VIEW

Lake view

Superior Double LAKE VIEW

Highlights

Air conditioning
Smart TV
Bathrobes
Bidet
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity
InterContinental Hanoi Westlake, an IHG Hotel
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (1002)
The price is S$200
includes taxes & fees
17 Dec - 18 Dec
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About the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.7 km
  • Hoan Kiem Lake - 8 min drive - 8.1 km
  • Hanoi Old Town Night Market - 8 min drive - 8.3 km

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a facial, a massage or a body treatment. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), coworking spaces and golf clubs on-site
  • Multilingual staff, luggage storage and a TV in reception
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 264 rooms have comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bidets, baths or showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI BY LOTTE?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI BY LOTTE on 6 Dec,2024 start from S$138.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self-parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Checkout is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 150 out of 181 reviews" "
Rating 8 - Good. 17 out of 181 reviews" "
Rating 6 - Okay. 8 out of 181 reviews" "
Rating 4 - Poor. 0 out of 181 reviews" "
Rating 2 - Terrible. 6 out of 181 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Hong Thiam Lucas Joel

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

10/10 Excellent

Son

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly recommend this property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 stars hotel experience
Top 5 stars hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top 5 stars hotel
Top class hotel in all facilities
Stayed 3 nights in Jul 2024

8/10 Good

Pui Man Heidi

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Stayed 1 night in Jun 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements, however, if you are on a budget.
Stayed 4 nights in May 2024

10/10 Excellent

Yun Fang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Next to lotte mart and airport
Stayed 3 nights in May 2024

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lee

Stayed 1 night in May 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Had a short two day business trip and this was a great place to stay. Great local coffee shop right around the corner
Stayed 2 nights in Apr 2024

10/10 Excellent

Jian Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Stayed 4 nights in Apr 2024

10/10 Excellent

shinae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Higher end, stylish & brand new hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked that it was close to airport. Had a shopping mall attached so we could walk around. Our balcony door was VERY noisy with wind but they did fix the next morning!
Stayed 1 night in Apr 2024

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.
Stayed 6 nights in Mar 2024

2/10 Terrible

Vico

Liked: Cleanliness, amenities, property conditions & facilities
Staffs way of approach are not five star profession.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucas

Stayed 4 nights in Mar 2024

10/10 Excellent

XINYI

Stayed 3 nights in Mar 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel interior and concept is great and the best hotel I have stayed so far
Stayed 1 night in Feb 2024

10/10 Excellent

SIEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay in Hanoi
Excellent & Welcoming service at front desk/foor. Clean and good room layout. Good location thats connected to huge Lotte Mall Good room service food and conveniently ordered through TV app. Nice service call day before checking out. Consider best hotel so far in Hanoi i have stay, better than some of the big international brands.
Stayed 3 nights in Feb 2024

6/10 Okay

Sunil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent hotel at great location
Nice hotel at a great location! close to city and even very well connected to Airport. the only issue I faced is the size of the room, I found it to be small for 5 star hotel at a price bracket of around more than USD 120/ night! in country like vietnam I have always enjoyed more spacious accommodation
Stayed 4 nights in Jan 2024