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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly Hanoi hotel in Old Quarter with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Lotus Boutique Hotel

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
View from room
Exterior detail
Lobby sitting area
Property amenity
VIP Access

Reviews

9.6 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is S$84
includes taxes & fees
8 Dec - 9 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Royal Suite Large Balcony & Terrace (8m2) City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite Large Balcony & Terrace (9m2) City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Suite Large Balcony (6m2) City View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Day Use - 4 Hours Only

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (2966)
The price is S$80
includes taxes & fees
3 Dec - 4 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.7 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Quan Chuong Gate - 16 min walk - 1.4 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬1 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Upscale family-friendly hotel refurbished in 2024 and located near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi Lotus Boutique Hotel provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. Treat yourself to a massage, a body scrub or a body treatment at Royal 2, the on-site spa. The on-site restaurant, AUCO Restaurant, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and mini golf.
Other perks at this hotel include:
  • Bike hire, valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Games, coffee/tea in reception and evening entertainment
  • ATM/banking services, coworking spaces and multilingual staff
  • Guest reviews speak highly of the breakfast, overall value and central location
Room features
All guest rooms at Hanoi Lotus Boutique Hotel include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, memory foam beds and down duvets
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and eco-friendly cleaning products

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Lotus Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Lotus Boutique Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Hanoi Lotus Boutique Hotel on 8 Dec,2024 start from S$84.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Lotus Boutique Hotel?

Valet parking is available for USD 50 per day.

What time is check-in at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: 12:30 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours, for a fee of USD 15.

What time is check-out at Hanoi Lotus Boutique Hotel?

Checkout is at noon. Late checkout is available for USD 20 (subject to availability).

Does Hanoi Lotus Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18.00 per vehicle applies.

Where is Hanoi Lotus Boutique Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 10-minute walk of Hang Da Market, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 12 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1473 out of 1718 reviews" "
Rating 8 - Good. 122 out of 1718 reviews" "
Rating 6 - Okay. 55 out of 1718 reviews" "
Rating 4 - Poor. 28 out of 1718 reviews" "
Rating 2 - Terrible. 40 out of 1718 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rashid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was good for 3 star hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Hanoi lotus Boutique Hotel. Very helpful and friendly staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

LUIS, lincoln park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in the heart of Old Quarter inHanoi easy access to everything.. walking distance to shops eateries resto Grab works really awesome with transport.. very reaponsive Staffs are supernice &helpful accomodating and always smiling👍👍👍👍
Stayed 2 nights in Oct 2024

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff goes above and beyond and it is a very convenient place in the old quarter! The showers weren’t great but other than that we had a great stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff.
Stayed 5 nights in Oct 2024

8/10 Good

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all super helpfuf, especially Mia who helped before we even left home. We exchanged messages when I am sure she was outside her workplace hours. We have two more stays at the Lotus before we leave Hanoi.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grear
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Great
Stayed 1 night in Nov 2024

8/10 Good

James, OFallon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel located within walking distance of shops and restaurants in Hanoi. Several cafes located right around the corner. The free breakfast is not on site, but right around the corner at a local cafe. There is no gym on site, but they were kind enough to point me to a gym located 5 minute walk away. There are some signs of some wear and tear, but nothing too bad that it would keep me from staying here again. The balcony was not the best view, but still nice to have in the evenings. Good value.
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is right in the heart of crazy, busy Old Quarter but the hotel is quiet and the front desk staff are really helpful
Stayed 6 nights in Oct 2024

6/10 Okay

Ashok

Travelled with group
Liked: Cleanliness
It had breakfast included,but it was in the different hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIS, lincoln park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in the heart of Old Quarter inHanoi easy access to everything.. walking distance to shops eateries resto Grab works really awesome with transport.. very reaponsive Staffs are supernice &helpful accomodating and always smiling👍👍👍👍
Stayed 2 nights in Oct 2024

10/10 Excellent

LUIS A., lincoln park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent perfect place to stay in Old Quarter close to everything..staff are very nice,helpful&attentive to our needs
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness
Balcony was nice. Elevator stopped at 7 th floor and had to walk up stairs with luggage to 8th floor. Breakfast was only soso
Stayed 2 nights in Oct 2024

8/10 Good

Duc, Footscray

Travelled with group
Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

4/10 Poor

Patricia, Morristown

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The service was excellent, the property was old and the bathrooms a bit grungy, plumbing issues, the restaurant and free breakfast were actually in another hotel a block and a half away. The property looked nothing like the pictures on travel sites, and the reviews, in hindsight, look faked. We would never stay there again. The only saving grace was that the staff was excellent.
Stayed 2 nights in Oct 2024

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
noisy

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
The stafff are so nice and welcoming, the hotel is close to everything, the cleanliness, good breakfast, my go to whenever I’m in Hanoi
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loveliest little boutique hotel, the staff are beyond welcoming and they are so friendly whenever you see them. Location is perfect and easily accessible to the Old Quarter!
Stayed 6 nights in Sep 2024

6/10 Okay

Suet

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and small hotel with no amenities. Completely different from pictures and descriptions. Uncomfortable bed, you could feel the mattress springs poking out.
Stayed 6 nights in Sep 2024

10/10 Excellent

BRANDY LEE LACSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Definitely will go back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

tanasorn, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 3 nights in Jun 2024

8/10 Good

tanasorn, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 1 night in Jun 2024