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Lotte Hotel Hanoi

5.0 star property
Unwind by the pools or indulge in a rejuvenating massage at Evian spa. Enjoy fine dining and warm hospitality that will make you feel right at home.

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
1 bedroom, minibar, in-room safe, desk
View from property
2 bars/lounges, cocktail bar
Outdoor banquet area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service
The current price is S$170
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Premier Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 147 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Club Lounge Access)

View from room

Deluxe Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, minibar, in-room safe, desk

Junior Suite King

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
Hairdryer
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe King Room (Club Lounge Access)

City view

Club Deluxe King Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior King Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior King Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

City view

Deluxe King Room

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Rainfall showerhead
Bidet
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Twin Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior Twin Suite (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Deluxe Twin Room (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Twins

1 bedroom, minibar, in-room safe, desk

Junior Suite Twins

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Bathrobes
Bidet
Separate bath and shower
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Outdoor pool

L7 WEST LAKE HANOI BY LOTTE

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (227)
The price is S$130
includes taxes & fees
22 Mar - 23 Mar
L7 WEST LAKE HANOI BY LOTTE
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About the area

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • West Lake - 20 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars and a health club at Lotte Hotel Hanoi. Indulge in a manicure/pedicure and a massage at Evian, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a sauna.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and free newspapers
  • A lift, smoke-free property and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lotte Hotel Hanoi?

As of 19 Feb,2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on 23 Feb,2025 start from S$169.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.4 km) away.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mhd

Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Judy

Beautiful hotel. Lovely rooms with great bedding.
Stayed 1 night in Feb 2025

10/10 Excellent

Wai Yee

Good hospitality
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Totally was good and food was delicious
Stayed 1 night in Jan 2025

10/10 Excellent

Marika

Great location. Beautiful property. Lots of amenities. We loved it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Van Hoa

Nice hotel. We love spa and sauna in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Prem

Hotel is beside a mall with lots of high end pastries and food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jong

Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Takashi

Great location and rich experience
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Amazing hotel. Easily the most attentive and welcoming staff I've ever known. Facilities are exceptional and well maintained. We absolutely loved it. Only downsides: Pharoah bar singer was so loud we couldn't speak to each other, had to leave straight away.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ranjani

Perfect experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Ik

Love this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

One of the best hotels I have stayed in! Rooftop is so fun!
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiep

Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go. Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

DJR.

Thumbs up
Stayed 7 nights in Jan 2025

10/10 Excellent

Jong

Very big spaces and convenient setting in the room , clean and beautiful . Buffet is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Martine

The property was walking distance of where I had to go. There is shopping and grocery at proximity. You can find restaurants in the surroundings
Stayed 6 nights in Dec 2024

10/10 Excellent

Jenny

Bit expensive but will come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Denis Luc

Just Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Dharmesh

Great hotel. Loved our stay here
Stayed 2 nights in Apr 2024

10/10 Excellent

Yuen Ling Ivy

Good
Hotel is very good, comfortable, clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Fitness center and spacious rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

TEBNOMA DAVID

Great hotel : shopping center, restaurants and everything you need nearby. Valuable hotel with professional staff. Friendly and warm staff at 59 club floor. Linh Nguyen and the staff well trained will assist you for unforgettable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kochi

I think Lotte Hotel is the best hotel in Hanoi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pac

Luxurious
Stayed 2 nights in Oct 2024