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JM Marvel Hotel & Spa

4.0 star property
Experience warm hospitality in the heart of historic downtown – enjoy first-rate amenities from breakfast to spa treatments.

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Photo gallery for JM Marvel Hotel & Spa

Front of property
View from room
Reception
Lobby lounge
View from property
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

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Room options

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Showing 9 of 9 rooms

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, rollaway beds

Honeymoon Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, rollaway beds

Family Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Marvel Balcony

View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, rollaway beds

Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, desk, rollaway beds

Junior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, rollaway beds

Family Cozy Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cozy Double Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe. Treat yourself to a body treatment, a facial or a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Luggage storage, a 24-hour front desk and a lift
  • Free newspapers, tour/ticket information and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at JM Marvel Hotel & Spa have thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Checkout is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 14 minutes by foot.

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 612 out of 712 reviews
Rating 8 - Good. 73 out of 712 reviews
Rating 6 - Okay. 18 out of 712 reviews
Rating 4 - Poor. 4 out of 712 reviews
Rating 2 - Terrible. 5 out of 712 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Stayed 3 nights in Jan 2025

10/10 Excellent

Frank

I love this property, the staffs were awesome, and the breakfast was great
Stayed 3 nights in Dec 2024

6/10 Okay

Shankar

The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
Stayed 2 nights in Jan 2025

10/10 Excellent

Randolph

Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
Stayed 5 nights in Feb 2025

10/10 Excellent

Kim

This was a great quaint and lovely property and the staff was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Darren

Jayce the concierge and Hieu the bartender at the Sky Bar really were some of the best service experiences we had in Vietnam. We had a fabulous creative dinner at affordable prices and the breakfast is great in the morning. The rooms were appointed and modern, with great beds, just not a lot of area to move around inside the room.

10/10 Excellent

Kelly

Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Stayed 4 nights in Jan 2025

8/10 Good

frank

Fabulous from moment got there till check out Thom from front desk went far beyond duty Upgraded to family room which was awesome.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Very amazing customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

The staff were great, helping us plan trips
Stayed 1 night in Nov 2024

10/10 Excellent

Shakyra

I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Stayed 6 nights in Sep 2024

10/10 Excellent

Emily

This was a wonderful property. I wish I could always stay at such a well maintained facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Calvin

Very good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Pearl

Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilan

Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cindy

Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jayantpriya

staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Great location! Great staff! Great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Fantastic staff. Loved the roof top bar and restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Afroza

Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

candice

Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Excellent service, location. The staff is very attentive and friendly. The room was very clean, spacious with many amenities. The balcony was big with spectacular views of the city. Breakfast had a big spread of local and western food. I highly recommend this hotel to other travelers to Ha Noi.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shirley Shuk lin

Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Stayed 2 nights in Nov 2024