Beach Resorts in Mexico

"Hotel is in a great spot, we were able to check in at 3am with no problems, they accommodated a request for a toothbrush which I felt was very kind. There is a very convenient spot to both get picked up by and dropped off by services like Uber, and the layout of the hotel is very nice. Our room was down a comically long hallway but it kinda added to the experience. The bathroom however lacked all forms of ventilation which meant it wasn’t hard to create a lingering odour. The hotel restaurant was very underwhelming and overpriced, they charged me 90 dollars for two appetizers, 2 high balls, and two glass bottles of water (which they brought at the request of “two waters” with no mention of the premium price). Checkout was very smooth as I prepaid and they even held the bags for a few hours at no extra cost as we had some plans before we needed to depart, and their protocol for ensuring our bags security was more robust than expected. "

"Amazing place! "

"Let's start off with saying I'm budgeting this resort into my expenses every year. The staff was so amicable it felt like I've been coming here for years and they've grown to know me. The food menu and drinks were crafted delicately that every night felt like a fancy dinner. Book your transportation through them from the airport as well and you won't have to worry about schedules. Everything was a 5/5 and I'll be coming back next year. "

"The staff are wonderful. Moises is the best server there was!! We enjoyed all the kind people, as well as the maid service and kindness from everyone."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"Everything was amazing!!!!"

"I arrived at 8:15 pm to the airport on Friday and was in my hotel room by 9 pm. The check in was great. The breakfast and dinner that came with my booking was DELICIOUS! Their hosts on the 22nd floor are amazing! The Cafe Reforma is a great option for dining, I had breakfast there one morning. The location for me was perfect. I walked to El Monumento a la Independencia, Bosque Chapultpec, Castillo de Chapultpec and the Museo de Antropologia. I will definitely be returning to this hotel on my next visit back. The views from my room are astonishing. "

"It was difficult getting dinner reservations( rude) . People didn’t not enforce the dinner dress code. Music needed to be uniformed throughout the pool areas. People should not be allowed to take their own music speakers(annoying) to have multiple music playing. "

"Great Hotel Great Staff"