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Occidental at Xcaret Destination - All Inclusive

4.0 star property
Relax into an all-inclusive getaway where poolside tranquility meets family-friendly adventures by the ocean.

Choose dates to view prices

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Poolside bar
Interior entrance
Exterior
Exterior
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
The current price is S$486
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down duvets, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Down duvet
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Separate bedroom
Down duvet
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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8.8 out of 10, Excellent, 1,289 reviews
The price is S$1,559
includes taxes & fees
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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a corner/local shop and a shopping centre on-site. With a private beach, beach massages and snorkelling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a hot stone massage, aromatherapy or a body treatment. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and wedding services
  • Beach towels, a billiards/pool table and a ballroom
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 6 Feb,2025, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 4 Mar,2025 start from S$485.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1955 out of 3933 reviews
Rating 8 - Good. 923 out of 3933 reviews
Rating 6 - Okay. 535 out of 3933 reviews
Rating 4 - Poor. 283 out of 3933 reviews
Rating 2 - Terrible. 237 out of 3933 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing vacation and look forward to returning next year!
Stayed 7 nights in Jan 2025

8/10 Good

Jonathon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and Xcart park next door. Room amenities could be better.
Stayed 7 nights in Jan 2025

10/10 Excellent

Yesenia, A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Very good all inclusive !
Stayed 10 nights in Jan 2025

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is lovely! From the monkeys swinging around outside the balcony to the restaurant choices. If I had to say something that could be improved, it would be the nightly entertainment theatre, the shows were late and not to the standard I would expect from the hotel. We would definitely return!
Stayed 10 nights in Jan 2025

10/10 Excellent

Mark Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our experience at the Occidental at Xcaret. The tropical landscape with plenty of space to walk was great. We also enjoyed eating breakfast every morning looking out at the Carribean Sea!
Stayed 5 nights in Jan 2025

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property! Food was good! Pools were amazing! Lagoon was the best! Loved all the wild life there! Only thing I did not like was being harassed to sit with them to talk about the Vacation Club! I told them multiple times a DAY, I was not interested to have breakfast with them to talk about it! Every time I came back to my room, that would ask me! Some days I was being asked 5-8 times about "my welcome gift". It was just annoying! The Expedia VIP was amazing! It was my son's birthday while we were there and she arranged a cake for him!
Stayed 6 nights in Jan 2025

10/10 Excellent

Catie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful! All the staff were very friendly and helpful. They found out it was my birthday and made the day feel really special :) Would highly recommend this resort, especially anyone interested in any of the xcaret parks. There is a little boat that will take you straight from the resort the xcaret next door!
Stayed 4 nights in Jan 2025

8/10 Good

Andrew J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous loved all the pools and Mayan ruins. The staff were great Siri Mosses Genner were all great. The only thing that was missing was access to a hot tub.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for families
Stayed 7 nights in Jan 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

fardin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and full of fun! Food could be better though!
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out you will be amazed by the friendly staff and things to see and do. There is wildlife throughout the park to watch and enjoy including monkeys, deer , coatis, Iguanas, birds, qheckos and more! They have entertainment through out the park both day and night. Late night dining options that are delicious vs just your regular hotdog..pizza is the best wood fire pizza from 6 PM to 6 AM! So can grab even if early flight or excursion. Canal running through that has a boat to and from Xcaret Park...which is discounted for hotel guests and amazing to see. There are a Lot of stairs and walking so that needs to be kept in mind for some. Pool is lovely, beach area is kept clean and also has entertainment. Serving staff at pool and beach serve all..not just the tippers. Resort opened the sports bar early for the NFL playoffs...Amazing resort.
Stayed 7 nights in Jan 2025

6/10 Okay

Humberto

Travelled with family
Liked: Property conditions & facilities
Good surrounding area. Night shows very poor & entertainment team not the best! Food ok! Best thing is the unlimited package to Xcaret park! That is very beautiful with lots to do!
Stayed 8 nights in Jan 2025

10/10 Excellent

Derek Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 10 nights in Jan 2025

10/10 Excellent

Mayrah Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Great activities, music, shows and food.
Stayed 5 nights in Jan 2025

8/10 Good

Kaila

Liked: Amenities
Property was beautiful. Staff were very polite and hardworking. Highly recommend Xcaret and Xplor parks. It was the best part of my stay! Food needs improvement. Buffet is only open certain times of the day. “Restaurants” on the property were just plated resort food. Had to make reservations for the “restaurants” which was totally unnecessary and not worth it honestly. I was hoping for authentic Mexican food, which I did not receive. I pretty much ate the same couple things each day.
Stayed 4 nights in Jan 2025

10/10 Excellent

Javier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms Activities and entertainment in the resort facilities . Close to Tulum and Playa Del Carmen
Stayed 6 nights in Jan 2025

10/10 Excellent

Melissa, FALL RIVER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time back in 6 months. We love all the animals on the property especially the monkeys. Our favorite place in Mexico by far.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: Plenty of beautiful plants and wildlife like deer. The staff was very friendly and helpful. The rooms were dated and could use a refresh but everything worked as expected. The bed was comfortable as well as the pillows. Alcohol is completely free but limited choices on beer. Cons: For a 7 day 6 night stay we were told on arrival that we could only eat at the restaurants 3 nights we were there and the rest of the time we could eat at the choice of 2 buffets available, 3 buffets during lunch. On top of this for lunch none of the restaurants except buffets were open. Limiting overall choices of food to eat since each buffet served the samethings basically. The buffets were horrible. Basically high school cafeteria food at best and not always fully cooked or even slighty hot. I had uncooked rice twice and the item choices were very limited which included hot dogs and hamburgers. Hot dogs were inedible to me and tasted horrible. Hamburger patties were frozen meat that was highly overcooked. The best item we had was a ceviche they had at the cold bar. We tried 4 of 7 available restaurants during our stay. Every restaurant we ate at the food would show up to our table luke warm at best but never hot or even close. Not a true All-Inclusive Experience. Room service is not included. We only had our mini fridge filled 3 out of 6 days during our stay. If you are a foodie and want a good 3 meals daily do not stay here you will be disappointed as we were.

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, service was good. Area was a great choice as there is so much to do in the area and is all easily accessible.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

10/10 Excellent

Mirolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent customer service. Friendly staff . Clean room. Quiet place to relax.
Stayed 3 nights in Jan 2025