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Mercure Resort Sanur

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Sanur Beach

Choose dates to view prices

Photo gallery for Mercure Resort Sanur

2 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, poolside bar, beach bar
Balcony view
Balcony view
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast available
  • Room service
The current price is S$79
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Day bed
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 10 min walk
  • Sanur Beach - 16 min walk
  • Sanur Night Market - 5 min drive
  • Kuta Beach - 27 min drive
  • Legian Beach - 31 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Paon International Restaurant - ‬6 min walk
  • ‪Juicy and Crispy - ‬8 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

Upscale eco-certified hotel near Sanur Beach
Located close to Waterbom Bali and Kuta Beach, Mercure Resort Sanur provides a beach bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach massages. Treat yourself to a body scrub, reflexology or a hot stone massage at the on-site spa. The on-site international cuisine restaurant, Pandawa Restaurant, offers breakfast, lunch, dinner and ocean views. Enjoy on-site activities, such as beach yoga, windsurfing and beach volleyball. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • An outdoor tennis court, meeting rooms and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 189 rooms boast comforts, such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 29-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Area shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 80,000 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 390000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 160000 for adults and from IDR 80000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at Mercure Resort Sanur?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Mercure Resort Sanur on 14 Mar,2025 start from S$79.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Resort Sanur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Resort Sanur?

Self-parking is free at this property.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Resort Sanur?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Resort Sanur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.

Where is Mercure Resort Sanur located?

This Denpasar hotel is on the beach, 0.8 mi (1.3 km) from Sanur Beach, and within 9 mi (15 km) of Waterbom Bali and Kuta Beach. Legian Beach and Double Six Beach are also within 9 mi (15 km).

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Mercure Resort Sanur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 175 out of 612 reviews
Rating 8 - Good. 296 out of 612 reviews
Rating 6 - Okay. 90 out of 612 reviews
Rating 4 - Poor. 36 out of 612 reviews
Rating 2 - Terrible. 15 out of 612 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roy

Nice and quiet area, great for relaxing.
Stayed 14 nights in Dec 2024

6/10 Okay

Rachael

Property was in need of refurbishment. Breakfast was a bit disappointing compared to other hotels in it's class. Staff were wonderful. Rooms are clean but tired.
Stayed 2 nights in Feb 2025

10/10 Excellent

george

Fantastic place to stay and the staff are very friendly and nothing is too much bother also very quiet but only a minute or two to walk to the local bars and restaurants
Stayed 10 nights in Aug 2024

10/10 Excellent

Nicola

Lovely hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Stayed 5 nights in Aug 2024

6/10 Okay

Julie

Overall we were satisfied with our stay at the Mecure for the price we paid. The property itself while beautiful is tired and at the point of badly needing a makeover. Our biggest dislike was the breakfast, walking to 3 seperate locations to get your food and drinks but no proper bacon? Porters not turning up to collect our bags when we left after we asked earlier. The little things which should be automatic we often had to chase the staff up for. Stand out staff member was Reno. We dont know where the Mecure would be without him.
Stayed 9 nights in Jan 2025

10/10 Excellent

Nicola

Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Stayed 12 nights in Jun 2024

10/10 Excellent

Vanessa

Yoga and relaxing in paradise
I loved Mercure , Gardens , peaceful , yoga , the beach , beach walk. , breakfast , the room a great size , clean , balcony large and I really enjoyed the pool . I had a relaxing stay.
Balcony
Breakfast with a view
Stayed 4 nights in Jun 2024

10/10 Excellent

Ellen

I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Stayed 4 nights in Aug 2023

10/10 Excellent

Linda

Enjoyed the beach and area. The breakfast options are plentiful.
Stayed 1 night in Feb 2024

10/10 Excellent

Cameron

Staff were very courteous and very friendly and attended to our every need.
Stayed 8 nights in Nov 2023

10/10 Excellent

Dianne

I booked our stay here because of its great location on the beach and its good price. I was worried after reading a couple of negative reviews but i was so pleasantly surprised! Im really fussy about where i stay, normally staying at Tandjung Sari or the Hyatt, but i would definitely stay at the Mercure again. We were upgraded to an Executive room close to the pool and restaurant, buffet breakfast was good and plentiful, pools are lovely and the staff really friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

The breakfast was epic and the staff too.
Stayed 1 night in Jan 2023

6/10 Okay

Lewis

Good beach front location but a fair distance to the main shopping and dining area. Rooms are clean but very tired. Staff are happy and friendly but communication at the reception desk could be improved.
Stayed 9 nights in Jun 2024

10/10 Excellent

Amanda

Great location and stay
Happy friendly staff. Great response to feedback and terrific exec room. Good location. Didnt really vibe the breakfast buffet but amazing gluten free/vegan cafe in site was awesome. Thx Mercure great stay
Stayed 5 nights in Feb 2024

8/10 Good

Bryan

Excellent location on the beach . Very friendly staff Beautiful pool Room in need of an upgrade - showing signs of wear and tear.
Stayed 7 nights in Dec 2023

8/10 Good

Colleen

Older style property. Spacious and clean rooms with great beach access
Stayed 11 nights in Jan 2024

8/10 Good

Sue

a
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

It’s a very relaxed hotel, staff so friendly and helpful. Location is perfect on the beach. The two pools are beautiful and plenty of couches available
Stayed 3 nights in Feb 2023

8/10 Good

Kay denise

Liked: Property conditions & facilities
Beautiful on the beach But very old Needs a revamp Food shocking Great location Quite Beautiful gardens Spa great
Stayed 4 nights in Sep 2023

10/10 Excellent

Srinivas

Trip to Bali... Amazing experience
Its an amazing experience grest ambience and courteous staff
Stayed 4 nights in May 2023

10/10 Excellent

John

It was just so peaceful for me and my wife and would certainly come back again once my wife is back in good health.
Stayed 6 nights in Sep 2023

8/10 Good

michele

This property has very friendly and helpful staff. The breakfast buffet was good with lots of options. This is a mid range hotel within walking distance of shopping and restaurants.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rodger

The hotel staff were friendly, helpful and at all times professional. The room was clean, comfortable and serviced every day. Not my first time at this hotel and will not be the last, great place!
Stayed 7 nights in Aug 2023

10/10 Excellent

Karen

This low key, garden soaked property on the sea is very relaxing 2 good sized pools, yoga studio and we friendly staff made for a relaxing 4 days at the end of a busy holiday
Stayed 4 nights in Sep 2022