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The Westin Resort & Spa, Cancun

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Resort & Spa, Cancun

Outdoor wedding area
Exterior
4 outdoor pools, pool umbrellas, pool loungers
Pillow-top beds, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa
The price is S$191
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.9 km
  • Delfines Beach - 3 min drive - 2.6 km
  • El Rey Ruins - 5 min drive - 4.5 km
  • Aquaworld - 6 min drive - 6.3 km
  • La Isla Shopping Mall - 9 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

Upscale hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun provides a poolside bar, a terrace and shopping on-site. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in reflexology, a body wrap and a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, express check-out and express check-in
  • A ballroom, concierge services and ATM/banking services
  • Guest reviews say great things the breakfast, beach locale and helpful staff
Room features
All 379 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 3 October 2024 to 21 November 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 5 Dec,2024 start from S$191.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self-parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 762 out of 1469 reviews" "
Rating 8 - Good. 356 out of 1469 reviews" "
Rating 6 - Okay. 169 out of 1469 reviews" "
Rating 4 - Poor. 89 out of 1469 reviews" "
Rating 2 - Terrible. 93 out of 1469 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Fary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Quiet location for a relax weekend. Unless they are doing remodeling thru the hotel. Service is amazing friendly staff. A little on the boring side no happy ambience
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

6/10 Okay

Dana

Stayed 5 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beach was beautiful, food was very good, room was great at a great price point. Very satisfied!
Stayed 1 night in Nov 2024

10/10 Excellent

OLGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in a privileged area, good service, friendly service
Stayed 7 nights in Oct 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
This property provided everything we needed and it was absolutely perfect. I will come back this place again when I come to Cancun again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view from our room, cleanliness, safety, and the staff!!!
Stayed 3 nights in Nov 2024

4/10 Poor

James Bernard

Liked: Cleanliness, staff & service
Disliked: Amenities
There are some unsafe areas to access beach necessitating stepping on rocks, some of them hidden under sand. Floors in some areas very slippery. Poor dollar value.
Stayed 7 nights in Nov 2024

10/10 Excellent

Giovanna Paulina Del

Stayed 4 nights in Oct 2024

6/10 Okay

Gloria

Travelled with family, Travelled with family and small children, Travelled with partner
Stayed here about 15 years ago and was great, but this stay I noticed the bathroom was outdated. Also paid for an ocean view room and windows were filthy. Beach was also very disappointing, there is no beach. And the little beach that is there is no good for children, waves were very harsh. Not a bad place to stay everyone was very nice, but if the above are deal breakers wouldn’t recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great fun staff and awesome location
Stayed 4 nights in Oct 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Staff seem lovely and helpful Restaurant not so great.
Stayed 1 night in Nov 2024

8/10 Good

Silvestre

Liked: Property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive n knowledgeable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to safe for a quick get away
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Stayed 2 nights in Sep 2024

8/10 Good

Ana, Playa del Carmen

Business traveller
Liked: Cleanliness, staff & service
Nice property, great location. Rooms are old, but the views are amazing and the beds are very comfortable
Stayed 4 nights in Oct 2024

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The level of security! You needed your key card to access the elevator leading to the floors with the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario, Antigua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with a 2 y/o toddler. Room was clean and spacious. They have parking at no extra cost. Staff was super friendly and helpful. The pool was wonderful and the beach was great for swimming and building sand castles. Beds were amazing and we all slept like babies. The only part we didn't like was having to leave :)
Stayed 1 night in Oct 2024

2/10 Terrible

RayAlphonso

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell
Stayed 3 nights in Oct 2024

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even when I had paid in Expedia for the hotel, I was told at the end that I had just prepaid and was charged twice for the room again. Despite multiple conversations with Expedia and their being told by the hotel that the charge was for a credit card deposit that will be returned, 4 weeks after, I am still calling and getting the same reply. Beware of this situation.
Stayed 1 night in Oct 2024

10/10 Excellent

Temika N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it could use a little updating, cosmetically, it was a pleasant stay. I wish they would allow cash paymebtd on the property in the restaurants and bars. It is far from everything walking, but the bus stop is down the hill or you could get a taxi. Gilberth (taxi driver was amazing). Westin guests get a discount at Puerto Madero restaurant. The food was soooo good.
Stayed 5 nights in Oct 2024