Barcelo, Tulum hotels

"Everyone was amazing. The place was a gem. Beauty spot in the middle of Tulum. I don’t even want to tell you this because I don’t want it to get busier! "

"Our stay here for 2 weeks was truly wonderful. The staff are very friendly and are helpful at all times. The free breakfast was also very lovely. We would definitely stay here again when coming back to Mexico. They also have bikes you can use and a scooter you can rent. Also if you want to rent a quad just ask the front desk and they will assist you. Great location. 10 minute scooter ride to the public beach. They are affiliated with Ikal Hotel which is in the Jauger park. It has a really beautiful beach for swimming. You have to pay to enter the park. Just bring your hotel key and you can enter ( that is your reservation they will ask for it at the start of the park ) the cost to enter is kinda high but worth going to check out. "

"Friendly staff and great location "

"Celebrated my wife’s birthday here. The resort was really clean, the food was great especially the mexican and italian restaurant. The pools were nice and clean and easy to get around despite being big. The service was great. Loved it here ery relaxing. The coffee was so good in the coffee shop!! highly recommended. "

"The property was beautiful. Staff were attentive and quick to help. Enjoyed playing volleyball at the beach, Johnny was amazing! Tulum beach is one of the best we’ve seen. We will definitely come back!"

"A perfect beach escape very close to some of the best restaurants in Tulum. The beach hut was spacious and so relaxing."

"I was not sure what to expect going to Tulum and my expectations were exceeded at every turn. The friendliness and cleanliness are second to none. The beach and grounds were gorgeous and well maintained. I can't wait to go back."

"Beautiful location"

"first and foremost, Max is absolutely the best! he’s helpful, responsive and kind. this is my 3rd time staying at Copal and Max has made each stay welcoming. Esmeralda at the front desk is also a pleasure. Claudio is amazing and helpful as well. Claudio is always so welcoming and kind no matter what. Claudio and Max are turtle the heart of this hotel and the reason I will continue to stay here. Unfortunately Johnny is not so pleasant and I would probably avoid him if necessary. There was a plumbing issue with my room and he was not very accommodating. He emphasized there would be a cost difference to change my room due to issues of the hotel, I found that very odd and compelling seeing that it wasn’t on my behalf. There also was no budging with this to be clear. It was quite upsetting seeing that I was in a room with a private pool and had to downgrade and was still being met with his nonchalant demeanor. "