Hotels in Tulum City Center

"Helpful staff "

"The location is centrally located. As a solo traveler this was important. I was able to walk every and the beach was a 15m bike ride away. The grounds were very quiet and security at night was an added bonus. "

"Very nice property in the city, well kept,"

"Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!"

"We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!"

"I love this little gem. Close to El Centro. Staff is always so accommodating. "

"The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water! "

"I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back. "

"Love Maison Tulum"