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Emporium Suites by Chatrium

5.0 star property
Luxury Bangkok hotel connected to a shopping centre, steps from Emporium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Outdoor pool
Point of interest
Couples treatment room(s), body treatments, aromatherapy
Point of interest
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
The price is S$196
includes taxes & fees
23 Nov - 24 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for One Bedroom Suite

55-inch Smart TV with satellite channels, TV, toys

One Bedroom Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Premium bedding, down duvets, free minibar, in-room safe

Three Bedroom Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Grand Deluxe King

Full-sized fridge, microwave, oven, stovetop

Grand Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

55-inch Smart TV with satellite channels, TV, toys

Two Bedroom Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

Living area

One Bedroom Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Living area

Two Bedroom Executive Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down duvets, free minibar, in-room safe

Deluxe King

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin

55-inch Smart TV with satellite channels, TV, toys

Grand Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe Twin

Premium bedding, down duvets, free minibar, in-room safe

Executive Deluxe Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe King

55-inch Smart TV with satellite channels, TV, toys

Executive Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse

Premium bedding, down duvets, free minibar, in-room safe

Luxury Penthouse

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 550 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed

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About the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110

What's nearby

  • Emporium - 1 min walk - 0.0 km
  • Benchasiri Park - 1 min walk - 0.2 km
  • EmQuartier - 4 min walk - 0.4 km
  • Terminal 21 Shopping Mall - 15 min walk - 1.3 km
  • Erawan Shrine - 3 min drive - 3.6 km

Getting around

  • Phrom Phong BTS Station - 2 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Suvarnabhumi International Airport (BKK) - 40 min drive

Restaurants

  • ‪Sushiro スシロー - ‬1 min walk
  • ‪รส' นิยม - ‬1 min walk
  • ‪Another Hound Cafe - ‬1 min walk
  • ‪Platinum lounge - ‬1 min walk
  • ‪Beanhound By Greyhound Café - ‬2 min walk

About this property

Emporium Suites by Chatrium

Luxury family-friendly hotel near Emporium
Located close to EmQuartier and Benchasiri Park, Emporium Suites by Chatrium provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. Indulge in a body treatment, a Swedish massage and reflexology at Thann Spa, the on-site spa. The on-site Chinese cuisine restaurant, The Emporia Restaurant, offers breakfast, lunch, dinner and garden views. Yoga classes and fitness classes are offered at the gym; Emporium Suites by Chatrium also has a garden, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on-site and 2 bars.
You'll also find perks such as:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, babysitting (surcharge) and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 149 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Highchairs, baby baths and childcare services
  • Recycling and LED light bulbs
  • Eco-friendly toiletries, separate baths/showers and bidets
  • 55-inch Smart TVs with premium channels
  • Full-sized fridge/freezers, microwaves and ovens

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Family friendly

  • Baby bath
  • Baby toys
  • Dining table
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 730 for adults and from THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Frequently asked questions

Is Emporium Suites by Chatrium pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Emporium Suites by Chatrium?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Emporium Suites by Chatrium on 23 Nov,2024 start from S$196.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Emporium Suites by Chatrium?

Self-parking is free at this property.

What time is check-in at Emporium Suites by Chatrium?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Emporium Suites by Chatrium?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Emporium Suites by Chatrium provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2400 per vehicle applies.

Where is Emporium Suites by Chatrium located?

This family-friendly Bangkok hotel is located in a shopping district, steps away from Emporium, Benchasiri Park and EmQuartier. Terminal 21 Shopping Mall and Erawan Shrine are also within 3 mi (5 km). Phrom Phong BTS Station is only a 2-minute walk and Asok BTS Station is 14 minutes.

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kong

Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool and really good gym. Breakfast buffet changes its selection daily which is good. Staff very efficient and friendly. Finally, cant beat the location, right on the BTS and the three emporia malls
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Travelled with group
Liked: Staff & service
We liked the location on Sukhumvit rd, close to the shopping centres. The staff were friendly. The pool looks although didnt get to use. Dislikes: This is not a 5 star property, room is looking tired, lifts, 3 of of, 1 not working the whole time are painfully slow and really make a big impact on enjoying your stay. The buffet breakfast is very small, very few options for a 5 star hotel. Especially considering all other 5 star hotels close by who are far more superior. For over $500 AUD for 2 nights there are so many better options close by. I wont be returning.
Stayed 2 nights in Nov 2024

6/10 Okay

DOMINIQUE

Liked: Cleanliness, amenities
Disliked: Staff & service
It was not our first stay in this hotel and we were looking forward to it .The hote litself was gochexk in ,to service at the restaurant was far from friendly whicis unusual in Thailand
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very large sized rooms and polite staff would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

WING CHEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for your hotel to provide free birthday's cake to us
Stayed 6 nights in Nov 2024

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good shopping mall very close by
Stayed 3 nights in Oct 2024

8/10 Good

Chorthip

Travelled with partner
Liked: Cleanliness, staff & service
Nice place and very convenient to the shopping malls and BTS train line, but the hotel is a little bit pricey and a bit old. My disappointment is breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Stayed 2 nights in Oct 2024

10/10 Excellent

Roy

Stayed 9 nights in Sep 2024

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely convenient location and access to BTS
Stayed 1 night in Oct 2024

10/10 Excellent

Sean, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ah, the good times. Before covid, I stayed here a lot and the standards have not left. Emporium is clean, cozy, and convenient. My room had an amazing view facing east, Sukhumvit. I was on the 38th floor. So easy and convenient to get to the BTS and around the city. The ONLY downside is the elevator can get congested and you might wait more than 5-10 minutes before an elevator comes. That said, I love this and cant wait to stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Hein

Liked: Cleanliness, staff & service
The staff were friendly and well trained. Very convenient and accessible to shopping malls. However, the elevators take a long time to get to and breakfast variety is quite limited.
Stayed 10 nights in Sep 2024

10/10 Excellent

Jagga

Travelled with family
Liked: Cleanliness, staff & service
My absolutely favorite hotel woth location and service on sukhumvit. Cleaniness is excellent servcie is beyond awesome.
Stayed 6 nights in Sep 2024

10/10 Excellent

Cary, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replace stayed there a few times. The only bad thing was two of the three elevators were working is very slow to go up to your room and back down to the lobby.
Stayed 5 nights in Aug 2024

4/10 Poor

Anushree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good . Had to keep waiting for the lift for very long every time we wanted to go down or come . Housekeeping not very good . I have stayed here earlier but this time was not a great experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great house keeping staff
Stayed 9 nights in Aug 2024

10/10 Excellent

Mel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, room comfort
Not a 5 star. Expect service issues.
My stay started off terrible but improved. I had emailed and asked a ton of questions before booking the hotel. I arrived late at night bevause of my flight arrival time. They knew of my arrival time. When I get there Iwas assigned a room on the 35th floor. I noticed the elevator was painfully slow and without air conditoning. As the doors open off the elevator I notice the strong stench of ciggerette smoke. I then open the room and it stinks of ciggerettes. I wont even put my things down and proceeed back to the elevator area and wait 7 minutes for an elevator because only 2 of the 3 are working. It turns out they neglected to mention in my numerous questions about any remodeling going on that the elevators are being replaced until October 2024. I go back down exhausted and sweaty and the front desk attendant informs me they no longer have any of the room type I booked except smoking rooms. Am I offered a complimentary upgrade ? Of course not. I am offfered a down grade for the same price. I agree to sleep there one night as it was late and my reservation was for a week but said I wouldn't stay there the full week. I was assured not a problem and talk to the front desk in the morning. It was a problem and I had to argue and I lost the entire next day having to argue why they needed to move me..Its not 5 star service. I had numerous service issues the entire stay. The concierge will not help you with anything relevant. Housekeeping is good. Location good. Service not good.
Stayed 7 nights in Jul 2024

4/10 Poor

Aakriti

Stayed 5 nights in Jul 2024

8/10 Good

Tareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but…..
Great location but smelly carpets and long lines for the elevator . Be ready to wait at least 15-30 mins for each elevator !
Stayed 5 nights in Jul 2024

10/10 Excellent

Celine

Stayed 5 nights in Jul 2024

10/10 Excellent

Yoshikazu, Katsushika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at a suit room. In-room wash and dry laundry machine was very convenient for a week long stay and ready for next destination. Good stay for family vacation.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 14 nights in Jun 2024

6/10 Okay

Sin Ming Daisy

Travelled with partner
Liked: Cleanliness
Washroom is old, some dripping sound which is a little irritating, generally it takes a long time waiting for the lift (5-10min), in the morning, the lift doesn't always stop at the level we stay, not enough signs inside the mall /at BTS station to show directions to suites
Stayed 4 nights in Jun 2024