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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and full-service spa

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
1 bedroom, premium bedding, pillow-top beds, minibar
Reception
Food court
Lobby sitting area
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

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Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

1 bedroom, premium bedding, pillow-top beds, minibar

Tsuri Jungle View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
Bathrobes
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766

What's nearby

  • Ven a la Luz Sculpture - 6 min walk - 0.6 km
  • Tulum Beach - 1 min drive - 0.4 km
  • Las Palmas Public Beach - 8 min drive - 6.8 km
  • Playa Paraiso - 10 min drive - 7.5 km
  • Tulum Mayan Ruins - 15 min drive - 12.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 115 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a massage, a body wrap and reflexology at Kan Spa, the on-site spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch and dinner. In addition to designer shops on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Continental breakfast (surcharge), valet parking (surcharge) and massage treatment rooms
  • A gift shop, luggage storage and outdoor furniture
  • A 24-hour front desk, a front desk safe and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 64 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as wet bars and laptop-compatible safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 5 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 30 per person
  • Uncovered self-parking fee: USD 5 per day
  • Valet parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Self-parking is available for USD 5 per day. Valet parking is available for USD 5 per day.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Checkout is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mile (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 miles (5 km).

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Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 192 out of 234 reviews
Rating 8 - Good. 21 out of 234 reviews
Rating 6 - Okay. 10 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Everything was perfect, thank you for making us feel welcome.
Stayed 4 nights in Jun 2025

10/10

Beautiful place and very nice stage! Different restaurants are walkable!
Stayed 3 nights in Jun 2025

10/10

We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
Stayed 4 nights in May 2025

10/10

The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Stayed 4 nights in May 2025

10/10

We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Beautiful walkway
Clean restaurant ready to order
Just relaxing and get ready to take a dip
Just kicking back enjoying the Sun
Stayed 5 nights in May 2025

10/10

outstanding service . responsive, clean , very welcoming
Stayed 3 nights in May 2025

10/10

Beautiful property that is conveniently located.
Stayed 4 nights in Apr 2025

10/10

The property was beautify and well designed.
Stayed 8 nights in May 2025

10/10

Amazing place! So beautiful and relaxing. Highly recommended.
Stayed 4 nights in Mar 2025

10/10

Literally my favorite hotel!! So special and beautiful. Great location and the staff were amazing

10/10

Definitely coming back!
Stayed 1 night in Apr 2025

10/10

Amazing hotel! The best staff I have ever encountered in a hotel. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10

The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Stayed 5 nights in May 2025

10/10

I can’t wait to come back!
Stayed 5 nights in Mar 2025

10/10

Excellent hotel. Very nice Cenote.
Stayed 3 nights in Mar 2025

10/10

Beautiful property, saw some other while there and this is definitely the one to stay at. Loved it.
Stayed 3 nights in Feb 2025

10/10

Absolutely stunning property with extremely helpful hosts ready to help or answer any of your questions!
Stayed 3 nights in Feb 2025

10/10

Was amazing time staff was very friendly
Stayed 7 nights in Jan 2025

10/10

Loved this hotel — amazing amenities, staff couldn’t have been more attentive and accommodating & provided exceptional service
Stayed 5 nights in Jan 2025

10/10

I loved everything about it !
Stayed 3 nights in Feb 2025

10/10

2nd time here and will do it again! Love this place and the staff is always so helpfu, friendly and accommodating. Definitely a wellness retreat
Stayed 3 nights in Nov 2024

10/10

Really nice facility
Stayed 4 nights in Jan 2025

10/10

Absolutely amazing stay at the Shibari!! Only minor downfall is if you don’t like loud music, it can be loud at night form jungle raves. However, the service is the best one ever received, extremely friendly staff. Amazing cenote and perfect location!!!
Stayed 7 nights in Feb 2025

10/10

Staff and amenities were excellent, perfect for a relaxing time. The food was delicious as well, props to the chef
Stayed 2 nights in Nov 2024

4/10

Yikes. Beautiful property in an excellent location with terrible service overall. The property is mostly empty of hotel guests but the pool/Cenote area is full of people who buy day passes for like $30USD and take the best areas around the cenote. There is absolutely zero reason to stay here at the hotel as a guest as the people on day passes seem to be treated better than guests actually staying at the hotel. I would definitely pass on booking this hotel ever again but might buy a day pass next time I'm in Tulum.
Stayed 1 night in Apr 2025