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Kimpton Aluna Tulum, an IHG Hotel

4.5 star property
Luxury Tulum hotel in Zama with 2 outdoor swimming pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Aluna Tulum, an IHG Hotel

Exterior
2 outdoor pools, free pool cabanas, pool umbrellas
Bar (on property)
Point of interest
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Air conditioning
The price is S$308
includes taxes & fees
27 Jan - 28 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - twin
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony (Essential)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony (Essential)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed (Essential)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - twin
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 5 min walk
  • Las Palmas Public Beach - 7 min drive
  • Gran Cenote - 8 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Boston’s Tulum - ‬15 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Pescaderia Estrada - ‬19 min walk
  • ‪Escama - ‬10 min walk

About this property

Kimpton Aluna Tulum, an IHG Hotel

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Kimpton Aluna Tulum, an IHG Hotel provides a poolside bar, a terrace and a garden. Treat yourself to a body treatment, a facial or a massage at Qi Ja´Spa, the on-site spa. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour gym.
You'll also enjoy perks such as:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and babysitting (surcharge)
  • Tour/ticket information, 1 meeting room and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 78 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with baths or showers and free toiletries
  • 40-inch Smart TVs with Netflix and streaming services
  • Balconies or patios, wardrobes/cupboards and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: MXN 340 for adults and MXN 170 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 170 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Tulum
Kimpton Aluna Tulum
Kimpton Aluna Tulum, An Ihg
Kimpton Aluna Tulum, an IHG Hotel Hotel
Kimpton Aluna Tulum, an IHG Hotel Tulum
Kimpton Aluna Tulum, an IHG Hotel Hotel Tulum

Frequently asked questions

Does Kimpton Aluna Tulum, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Kimpton Aluna Tulum, an IHG Hotel?

As of 23 Jan,2025, prices found for a 1-night stay for 2 adults at Kimpton Aluna Tulum, an IHG Hotel on 27 Jan,2025 start from S$307.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kimpton Aluna Tulum, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Kimpton Aluna Tulum, an IHG Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Kimpton Aluna Tulum, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kimpton Aluna Tulum, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Kimpton Aluna Tulum, an IHG Hotel located?

Located in Zama, this luxury hotel is 0.2 mi (0.4 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Paraiso. Gran Cenote and Sian Ka'an Biosphere Reserve are also within 6 mi (10 km).

Kimpton Aluna Tulum, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 199 reviews" "
Rating 8 - Good. 34 out of 199 reviews" "
Rating 6 - Okay. 15 out of 199 reviews" "
Rating 4 - Poor. 5 out of 199 reviews" "
Rating 2 - Terrible. 8 out of 199 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff was very attentive and friendly. Enjoyed the breakfast, and the pools were awesome.
Stayed 3 nights in Dec 2024

10/10 Excellent

Furqan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite thoughtful upto the point with beach baksets in the room and yoga mat obviously the rest was as advertised too. Better value for money compared to the overpriced beach zone.
Stayed 9 nights in Jan 2025

10/10 Excellent

Reut, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in the jungle. The daily happy hour was a great touch!
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, could always get a lounge chair by the pool, social hour with complimentary drinks and appetizers, large, clean rooms, fast room service, AMAZING staff!
Stayed 5 nights in Dec 2024

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got food poisoning the first night I was there, this place is not a 4.5 star I’m sorry, my experience from the food was terrible and would not recommend to anyone else!
Stayed 6 nights in Dec 2024

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was great and staff were great but a) the floors were a poor choice given open walls and getting rained on, they got very slippery many days, they need floors with more grip and/or to close off the sides better from rain. b) they had an in pool bar we wanted to try but they never had a bartender staffing the bar so we never got to try it… it seemed really nice and we should have explicitly asked about it sooner and they might have sent someone but we kept waiting until the second to last day and they said maybe tomorrow, at which point it was too late.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2024

10/10 Excellent

Kevin Alessandro Tosta, Marietta

Stayed 4 nights in Dec 2024

6/10 Okay

Guadalupe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
As a Mexican I want to feel like I am in Mexico unfortunately I didn’t. Love the room not the food. I will go out every day to find food. I guess it was just not for me , but the location is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jasleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel… The staff was extremely helpful and friendly. I will definitely return to this property.
Stayed 3 nights in Dec 2024

6/10 Okay

Nickeisha Nicole

Stayed 4 nights in Nov 2024

10/10 Excellent

Monica, Monrovia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Brandon Daniel James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with great amenities. The food on and around the property was amazing. Would definitely recommend a return trip
Stayed 4 nights in Nov 2024

10/10 Excellent

rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed and clean. Close to shopping centers and beach
Stayed 2 nights in Aug 2024

10/10 Excellent

jennica

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good food!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Irunu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. The food was okay. The staff’s attention made it a phenomenal stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff was very accomodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newer main roads are ok but many of the side roads are pitted and filled with water. Speed is greatly reduced when avoiding these obstacles. I hope your vehicle has good shock absorbers because you will be bouncing around!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rafael J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place an easy bike ride to the beach with access to beautiful beach clubs a 15 min bike ride and a similar ride to Tulum town and Holistika Wellness Center. Edwars at the front desk was super helpful and along w the bellhop Luis made arriving and departing feel like home. Emilio, Erica and Jesus were equally wonderful in the dining room. I look forward to returning.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to many dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Javonda

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024