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Motto by Hilton Tulum

4.5 star property
Luxury hotel connected to a shopping centre in Tulum with 2 restaurants

Choose dates to view prices

Photo gallery for Motto by Hilton Tulum

Exterior
Premium bedding, in-room safe, individually decorated
2 outdoor pools, pool cabanas (surcharge), pool loungers
2 outdoor pools, pool cabanas (surcharge), pool loungers
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
The current price is S$142
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

Premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

Premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with digital channels

Junior Suite (1 Queen bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Flex Room with 1 Queen Wall Bed

Premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

Premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 474 reviews
The price is S$141
includes taxes & fees
24 Feb - 25 Feb
Naala Tulum
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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 1 min walk
  • Tulum Mayan Ruins - 8 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Motto by Hilton Tulum

Luxury hotel near Tulum National Park
You can look forward to a poolside bar, a rooftop terrace and an art gallery on-site at Motto by Hilton Tulum. Adventurous travellers may like the cycling at this hotel. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools with cabanas and sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a lift
  • A front desk safe, outdoor furniture and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 115 individually furnished rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to amenities such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 55-inch flat-screen TVs with premium channels
  • Mini fridges, free infant beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bistro Coba
  • Hunab Rooftop

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Outdoor pool (guest access)
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55, per pet, per day, plus a deposit of USD 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.20 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 55 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Motto by Hilton Tulum?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Motto by Hilton Tulum on 17 Mar,2025 start from S$141.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Motto by Hilton Tulum pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 300 per stay and a fee of USD 55 per pet, per day. Service animals are exempt from fees.

How much is parking at Motto by Hilton Tulum?

Self-parking is free at this property.

What time is check-in at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Motto by Hilton Tulum?

Checkout is at noon.

Where is Motto by Hilton Tulum located?

Located in Zama, this luxury hotel is steps away from Hunab Lifestyle Center and Tulum National Park. Tulum Mayan Ruins and Tulum Beach are also within 3 miles (5 km).

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Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 215 reviews
Rating 8 - Good. 54 out of 215 reviews
Rating 6 - Okay. 15 out of 215 reviews
Rating 4 - Poor. 11 out of 215 reviews
Rating 2 - Terrible. 13 out of 215 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heaven

Perfect stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott Andrew

Great area amazing staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Isabelle

Great staff, great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Justin Michael Anthony

Stay was pleasing
Stayed 2 nights in Feb 2025

10/10 Excellent

Susana

todo excelente
Stayed 1 night in Feb 2025

8/10 Good

MANUEL DE LA

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kevin

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario

People were helpful and nice.
Stayed 6 nights in Jan 2025

8/10 Good

Stashan

Clean and gym was nice
Stayed 2 nights in Jan 2025

8/10 Good

Muhammad Fahad Alam

The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.

8/10 Good

CHRISTINE

Great gym, loved the free laundry available and the location was good. Biking around made for a fun adventure.
Stayed 2 nights in Dec 2024

4/10 Poor

Adham

Liked: Cleanliness, property conditions & facilities
Very noisy place with music at midnight, food with extreme poor quality
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Beautiful and nice hotel 💙
Stayed 3 nights in Aug 2024

8/10 Good

Julio

Nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Mai

Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Seidah

Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrea

Small rooms only problem.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Great compared to other options in the area. Plenty of parking, rooms are as described. There are two restaurants. Breakfast is busy and it took almost an hour to get our food. The prices are not too bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

The food is awesome! The room is nice and cozy with a great view. The pool was a little bit dirty 😬. Great location, great service! I’d come back for sure !
Stayed 3 nights in Sep 2024

4/10 Poor

RACHID

Liked: Staff & service
Whispers can be heard between rooms, through the connecting doors, which happen to be on both sides of the room. Very hard to sleep and no privacy. It’s feels like the people next door are with you in the room. The rooms are small, they have a desk but it’s so close to the bed it’s not usable. If you call front desk with this complaint they say no cancellation, talk to you neighbor. True story
Stayed 3 nights in Jan 2025

10/10 Excellent

Elvis

A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sunhi

-
Stayed 1 night in Dec 2024

10/10 Excellent

Agustin

Disliked: Property conditions & facilities
Rooms
Stayed 1 night in Oct 2024