Hilton Hotels, Riviera Maya hotels

"Great views and had no issues finding chairs or reserving dinner reservations for 19 people. I got upgraded to a suite which was beautiful only issue was we didn’t have a fridge. We went to request one but was told they had several not working and they would try to get us one but never did. Breakfast at Vela Sur was great with a nice view. The service was amazing shout out to Ivan, Mariana, Armando and Gabriel. "

"Secrets Akumal was an extraordinary experience that exceeded my expectations in many ways. The food was delicious, the pools were pristine, and the entire hotel, including our room, public bathrooms, and everything in between, was remarkably clean. Secrets Akumal truly pays attention to every detail. The beach, unfortunately, was not great due to seaweed, but this was not the hotel’s fault. They did everything possible to clear it. But the most impressive aspect of the resort was its service team. Jonas, Max, Ara, and the rest of the entertainment team were all incredibly friendly and fun. The wait staff was also excellent. Diego from Market Cafe, Raul from Portofino, Santiago from Beach Service, and many more, all provided great service and attentiveness. Our room was always clean and stocked with everything thanks to Silvia and our concierge, Leidy. I highly recommend trying this resort out. You won’t regret it. "

"Great family resort! Customer service was very good "

"It was absolutely beautiful and beautiful we had the best time. So much to do 7 day's was definitely not enough time."

"Todo excelente "

"Great"

"The property is great, the rooms are good size. The property is located in the middle of a big road between playa del carmen and Tulum and there’s nothing around. You need to take a taxi if you want to go downtown Tulum, or playa del Carmen and the taxi prices are ridiculously expensive. You can’t take uber in here. I would recommend this place if you have a car or if you plan to stay in the hotel the whole time. "

"A great staff"

"Love that you can use the facilities of all barcelo hotels...next to each other. Plenty of dining options and things to do. You dont have to go out of the resort. "