Hilton Hotels, Riviera Maya hotels

"This resort was seriously top notch. The buffet was so delicious and same with the other restaurants. I loved the shows they put on every night and overall how beautiful the structures were. I was in aw the whole time we stayed there. Everyone was so kind. The only thing that was on the downside was how much waking you have to do to get around the resort, and that there was no open beach to the ocean just the inlet ( which was beautiful and great ) but it was full of people. 10/10 would go again in a heartbeat. "

"Great staff. They really take good care of you. Pool area was excellent. Lots of wildlife around the resort. They do a great job clearing the seaweed before you get out to the beach. Food was very good. The only issue we encountered was one morning asking for assistance at the front desk. The girl name “Julie” and wore a “Linkin Park” jacket which I don’t believe that was her real name since she was reluctant to give it seemed burdened. She gave generic answers without trying. Had a terrible attitude and not very welcoming. We finally asked for someone else who did help us. Aside from that, we had an excellent time there"

"It was perfect "

"Resort is outstanding and great for families. Extremely happy we made the trip. "

"Property was clean "

"My family and I enjoyed our stay at Catelonia!"

"enjoyed my stay at Hilton, staff were extremely friendly, food was incredible! "

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"Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given. "