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"I booked 3 nights as this was the closest to the Basilica of Our Lady of Guadalupe. On arrival my booking was denied and I was told to go away. I persisted and showed my booking on my phone. Backwards and forwards for over an hour, trying to convince reception. Whilst waiting in the tiny lobby many young couples came to the window to try and obtain a room to be told hotel full. One of the couples tried twice again within an hour. Eventually my persistence paid off and reluctantly I was granted a...

"El lugar y el ambiente es muy agradable. Solo dos problemas: la habitación tenía un ligero olor a humedad y cuando hice mi reservación por la app al llegar al hotel no tenían ellos la reservación aunque en la app si aparecía . "

"Great Place"

"Valor por precio "

"Yhehduueu"

"Todo en orden, respetaron mi reservación."

"Nice and comfy. Very clean. I liked it. I will stay here again."

"Looked clean and well-kept. A little noisy outside o weekends due to the proximity of De La Viga Street."

"Everything was good except for wifi "

"This hotel is funny with a garage door to enter the room. The room is fine, but the service door won't close."

"La habitación no fue lo que anuncian pésimo "