Palace Resorts, Playa del Carmen hotels

"A lovely, stay with very comfortable, clean rooms and fantastic customer service from all the staff. Thank you!"

"This was our best resort experience! The service was INCREDIBLE!! The food was amazing and all of the staff were so positive and helpful! They had great activities and the beach access was wonderful! Can’t wait to book our next trip! I miss the coffee shop already!"

"The beach area was filled with hills of seaweed, however this has everything to do with the time of year and nothing to do with the resort of staff. "

"Excellent we loved it "

"It has plenty of restaurants to choose from, staff is friendly, property and pools are clean, lobby is beautiful, our room was clean and neat & I was provided a crib for my baby."

"Is a beautiful place the staff they are so nice "

"Our whole stay at the hotel was absolutely amazing. The hotel itself was beautiful, and the food was fantastic! My boyfriend and I especially enjoyed the meals – everything was delicious and really hit the spot. There are so many great options for dining, though the time was a bit limited, as most restaurants are only open for dinner. There weren’t a lot of choices for lunch, and the pool closes early at 8pm, so no late-night swims for us. But despite these small things, the overall experience was unforgettable, and it truly made us want to come back to Mexico every year."

"Everything was wonderful"

"Super family friendly location with very very kind staff. "