Palace Resorts, Playa del Carmen hotels

"Great place and stay. Everyone was so professional and friendly. The food was delicious everywhere - from the stands at the pool and the restaurants, well done! The entertainment was also fun - from daytime activities to nighttime shows and dancing. Also, the spa was very relaxing as well. Highly recommend!"

"Not as many restaurants as other all inclusive we have stayed at BUT the food was very good at the restaurants you needed reservations at. Sad to not have much of a beach but they are working on it."

"We had an amazing time at Grand Sunset Princess, variety of restaurants, pools, bars and things to do! The staff were all helpful and friendly, and we never noticed anything that wasnt well maintained or clean!"

"We will be coming back! Which is rare for us. This place ticked all the boxes! "

"It was excellent "

"I travelled with a group of 6 and we had a fantastic time! The staff were amazing, so accommodating and friendly! The grounds were kept clean, and the food at the Buffet was delicious! The resort is big but everything is within a short walking distance no longer than 10 mins and they have shuttles that run all day too! The a la cartes were not my personal favourite but they were not terrible, however the service was always really good and friendly! If you’re looking for a fun, relaxing vacation with good food and friendly service this is it! Would return!"

"Great resort, not huge and not too small. Any concern or request was taken care of immediately. Staff was exceptional; Gordon R. and Luna (sorry don’t recall other names) were very welcoming and provided lots of inclusive activities. Food was very good with lots of variety. Thank you all for a wonderful week! "

"the best experience ever"

"Been coming for 10 years to Grand Hyatt. Pool needs to be resurfaced. Food and Staff are great. Best location close to 5th!"