Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Spend sunny days lounging by any of five sparkling pools. Explore nearby shops or treat yourself to blissful spa treatments.

Choose dates to view prices

Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Exterior
5 outdoor pools, pool umbrellas, pool loungers
Restaurant
Restaurant
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is S$736
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Family Concierge Junior Suite SwimUp

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Concierge Suite SwimUp

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

Master Suite Nature View

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

Family Concierge Master Suite SwimUp

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Nature View)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Concierge Suite Nature View

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

Roulette Room Playa del Carmen or La Perla

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Down duvet
Hairdryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Concierge Junior Suite Nature View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Sofa bed - single
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Two Bedroom Master Suite

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
2 bedrooms
  • 184 sq m
  • Sleeps 10
  • 1 Double Bed and 1 King Bed

Family Concierge Master Suite Nature View

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Nature View)

Highlights

Furnished balcony
Separate dining area
Private rooftop hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Down duvet
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

  • Punta Esmeralda Beach - 12 min walk
  • Mamitas Beach - 5 min drive
  • Quinta Avenida - 6 min drive
  • Quinta Alegría Shopping Mall - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury all-inclusive property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar and a beach bar. Indulge in a body treatment, a manicure/pedicure and a body scrub at Yhi Spa, the on-site spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Yoga classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Tour/ticket information, multilingual staff and wedding services
  • A banquet hall, a porter/bellboy and a dock
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 488 rooms include comforts such as premium bedding and furnished balconies, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries and baths or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 13 restaurants
  • 16 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

As of 21 Feb,2025, prices found for a 1-night stay for 2 adults at Paradisus Playa del Carmen – Riviera Maya - All Inclusive on 4 Mar,2025 start from S$736.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, dance classes and more.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ziad

Excellent hotel and staff and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vasile

Wonderful place
Stayed 2 nights in Nov 2024

10/10 Excellent

Maricarmen

Whether you’re looking for a romantic getaway or a family vacation, this beach resort is a fantastic choice. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbas

Everything was great.
Stayed 7 nights in Jan 2025

10/10 Excellent

KATE

This is one of my new favourite places to go in the main Riviera area. I have travelled extensively to this part of Mexico and this hotel hits it all, but is larger if you have an aversion to walking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

The beach is super nice and the restaurants are all good. Highly recommend this place
Stayed 6 nights in Dec 2024

10/10 Excellent

Curt

Beautiful and relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

Natasha

The property is beautiful, families have access to the Kidsdom (kids club) so that you can enjoy dinner and entertainment without children. Entertainment is great for both parents and children, there are many pools and water park on premises.
Stayed 7 nights in Jan 2025

8/10 Good

Shantunu

Great resort and dining options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chad

It was a great stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Fernanda

The property was amazing. The best part was the friendly staff and how well kept the property is. Definitely will be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karolis

Great stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Olga

Nice, long beach and helpful staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

Arely

Really recommended this hotel really loved it.
Stayed 6 nights in Oct 2024

10/10 Excellent

Elka

Beautiful place! The hotel was clean, good food choices, big hotel rooms, and very friendly staff. The waterpark and kids club were a lot of fun.
Stayed 7 nights in Nov 2024

10/10 Excellent

Zaraan

Beautiful resort with great variety of food & drinks. Would love to come back definitely
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena

Overall good property. Good for families with kids.
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Great stay. Great for families. Food was outstanding and better than our last stay a few years ago.
Stayed 7 nights in Oct 2024

10/10 Excellent

JIMMY

Good place to stay !
Stayed 5 nights in Sep 2024

10/10 Excellent

Feliks

Great resort
Stayed 7 nights in Sep 2024

8/10 Good

Rebecca

I loved everything here but the food was okay I only liked the hibachi food
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Food was excellent! Rooms were spacious and so many amenities. Will be back!
Stayed 5 nights in Sep 2024

10/10 Excellent

Efrain

Beautiful hotel, friendly people and good restaurants.
Stayed 7 nights in Aug 2024

8/10 Good

Martin

Excellent hotel. One of the bests. Could improve in the water activities offered. Food is great and staff very friendly. 👍👍👍
Stayed 5 nights in Oct 2024

10/10 Excellent

Nolan

There was always something going on that was interesting, they carved up a whole tuna in the front lobby for dinner. It was awesome to watch.
Stayed 8 nights in Nov 2024