Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Balcony view
View from room
Aerial view
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
The price is S$564
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • 182 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Walk-Out)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 124 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout curtains
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar and concerts and live shows. With a white sand beach, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a sports massage, hydrotherapy and Ayurvedic treatments at Innan, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. Fitness classes and yoga classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on-site and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, luggage storage and a computer station
  • A reception hall, games and evening entertainment
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 524 rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as premium bedding and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on 8 Dec,2024 start from S$563.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Checkout is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city centre, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 801 out of 1248 reviews" "
Rating 8 - Good. 242 out of 1248 reviews" "
Rating 6 - Okay. 104 out of 1248 reviews" "
Rating 4 - Poor. 61 out of 1248 reviews" "
Rating 2 - Terrible. 40 out of 1248 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
-Limited, poor signage. -Weak alcohol options (all chemicals). -Noisy, cafeteria eating options, w poor lighting, w/o fans, color, table candles, greenery, or tablecloths. -Weak coffee and orange juice. -Linited crowded beach!
Stayed 7 nights in Nov 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The food quality wasn’t the greatest and there was only one smoking area.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yovanna Teresa Caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved the staff, food was great (and im picky). Staff was super nice with great customer service! It was safe, you must go in with your bracelet, I went on a solo trip as a young female and felt safe inside the property. I wish they just had more of their native food. I like international food but I thought I would eat more tacos and mexican food. But I will definitely go back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mats

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except food could be a little better.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, wonderful views and the staff was awesome.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jack

Stayed 3 nights in Oct 2024

4/10 Poor

chantel

Food is horrible
Stayed 4 nights in Nov 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a court time that we’ve been to the property, we originally stayed here when it was “The Royal”. Since Hilton has taken over it seems like each time we go there are less amenities and more paying for things that used to be free. The staff is still exceptional but I think management is on a money grab for little things.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emyr Vazquez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar. Area segura y buenos anfitriones.
Stayed 5 nights in Nov 2024

10/10 Excellent

SORANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Food was good. No compleants
Stayed 6 nights in Nov 2024

6/10 Okay

Robert

Stayed 10 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, very clean, great staff. The location is great. Beach is narrow, shame there are no bars/restaurants on the beach or overlooking the beach. However you can have a very restful time here. The rooms are very nice, large with pretty balcony. An enjoyable stay, would recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, Staff very attentive to guest. Shops everywhere, only thing I don’t care for is every other step outside of the Hotel, a vendor is trying to pull you into their “Family Store”😂. I will return again!!! Mister Bee, Ga.
Stayed 4 nights in Nov 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities
The restaurants were all very good. Most of the entertainment was enjoyable. The negatives would be the wait we had at check in. They seemed to have temporarily miss placed our luggage. There was no access to beach area. The main negative was a non working elevator most of our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The staff was a helpful and friendly. The food for an all inclusive resort was surprisingly delicious. They always had events and activities going on so we barely had to leave the resort. It’s right next to fifth Ave which, within walking distance. There you will find lots of shopping, restaurants, & bars. Will definitely be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amber, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal property to stay at. Outstanding cleanliness and friendly competent staff. One example: My AC broke one evening and they sent someone to fix it within 5 min of me reporting it. Was fixed soon after and they checked in a few times to make sure all is well. I joined in a lot of activities: crafts, dancing, pickle ball, and the staff were always cheerful and energetic.
Stayed 8 nights in Nov 2024

10/10 Excellent

Christopher E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained! Good food!
Stayed 4 nights in Nov 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice! Staff was very friendly and food was good. The whole property was clean and nice.
Stayed 4 nights in Nov 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
That there was a guard always around
Stayed 7 nights in Nov 2024

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and will we be back
Stayed 7 nights in Nov 2024

10/10 Excellent

Edmundo de la

Stayed 4 nights in Sep 2024

10/10 Excellent

Acasio

Stayed 4 nights in Oct 2024

10/10 Excellent

Tabitha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and staff was beyond accommodating. The entertainment was great as well. Would definitely recommend to others.
Stayed 9 nights in Oct 2024

10/10 Excellent

Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! The staff were so kind and happy. The food was amazing - I've stayed at other all inclusive hotels, this one was by far the best for food! The beach behind the resort is small, so if you're looking for a place with a big beach, this is not it. But, other than that, this place was awesome!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about my stay!
Stayed 3 nights in Nov 2024