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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, pool cabanas (surcharge)
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Minibar, in-room safe, desk, blackout curtains
Beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
The price is S$262
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Pool
Hot tub
All-inclusive
Spa
8.8 out of 10, Excellent, (1248)
The price is S$564
includes taxes & fees
8 Dec - 9 Dec
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a deep-tissue massage, a body wrap and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • A rooftop pool, a banquet hall and a 24-hour front desk
  • Outdoor furniture, tour/ticket information and a living plant wall
  • A gift shop, beach towels and a front desk safe
  • Guest reviews give top marks for the dining options, breakfast and pool
Room features
All 287 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 26 Nov,2024 start from S$261.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps away from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1491 out of 2628 reviews" "
Rating 8 - Good. 633 out of 2628 reviews" "
Rating 6 - Okay. 283 out of 2628 reviews" "
Rating 4 - Poor. 102 out of 2628 reviews" "
Rating 2 - Terrible. 119 out of 2628 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymund Matthew Fernandez

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and friendly from the beginning. Got more than a welcome drink when we first arrived. Everything about the property was explained in great detail which was so helpful for how short our stay was. Took care of the dinner reservations and return transportation immediately. Also booked a couples massage at the spa. The spa was incredible. The massage was the most soothing and relaxing massage that I've had. If you're gonna go to this resort, get an 80 minute massage; you won't be disappointed. The property is also very close to the shopping (about 2 blocks).
Stayed 3 nights in Nov 2024

6/10 Okay

Ruhani

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Origin

Stayed 4 nights in Oct 2024

4/10 Poor

Fartash

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
everything closes early. felt like a scam. i’m not gonna recommend this place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nahome Taddele

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort continues to be a fantastic getaway for me and friends. The staff is fantastic but a special call out to Yair, Sebastian and Francisco at the Beach bar for great conversation and ideas for eating out. The only negative for this resort is the entry into the water is a little dangerous, but that is what nature can do!
Stayed 7 nights in Nov 2024

10/10 Excellent

William Michael Turner, bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and the staff can not do enough to make your stay the most comfortable, food is amazing and a great variety. We will be back
Stayed 6 nights in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location generally, but more information should have been given about beach conditions. Staff was very good and friendly.
Stayed 10 nights in Nov 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit here. You read the reviews and wonder how true they are. This resort was great. The staff super friendly and helpful. We did have to take the stairs to the 5th floor because the elevator only went the 2nd floor. But with as much as we ate and drank we probably needed to take some stairs. We would definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eddie, GAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property ckose to 5th ave
Stayed 3 nights in Nov 2024

10/10 Excellent

Vaishaliben Ajay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts so far. Staff was incredible everything in close vicinity. Lots of option to eat at buffet. Clean rooms , washroom and pools. On the beach and in down town market and main beach just in walking distance. Super safe to explore everything by walking. Staff was extremely helpful and humble. I will defo book this resort again. Night activities were amazing too. Book without thinking twice.
Stayed 4 nights in Nov 2024

6/10 Okay

Kyle Sanford Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice and clean. The service and staff was great. But the food was very bad. The food taste was consistently bad throughout all of their dining options. Even the restaurants. We both got food poisoning the second day. I woke up puking and broke out into a fever at night with upset stomach lasting 2 days. Food was either very overcooked or just stale or the flavors was just not good. We had undercooked pizza at the Italian restaurant. Not just slightly, but very undercooked, it tasted like raw dough. We ordered blacked tuna at the grill restaurant, asked for rare but was given 1 piece rare, 1 piece overcooked to the point I was questioning if it was pork; this came on the same plate. Pizza at the poolside was very mediocre
Stayed 3 nights in Nov 2024

10/10 Excellent

bartholomew

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. No complaints
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 6 nights in Nov 2024

10/10 Excellent

rosalba

Stayed 4 nights in Oct 2024

4/10 Poor

Raymond

Travelled with partner
Disliked: Amenities, property conditions & facilities
A/C doesn’t work in rooms and beach shown on website doesn’t come close to what’s actually there.
Stayed 6 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good overall just wish it have a bigger beach area.
Stayed 6 nights in Oct 2024

8/10 Good

Edlecia Pierson, Conroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had many questions before arriving and staff answered promptly through expedia messages. Check in and check out was easy. Everyone that we encountered was nice and welcoming. Resort has beach access and two very nice pools. It is also walking distance from a shopping strip that has lots of restaurants and activities. Food was okay, not great, but inwould still recommend staying here.
Stayed 3 nights in Nov 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as advertised. Staff very helpful & accomodating. Opted for beach access, it was very convenient. Tours were great, but occupied most of a day. Food was OK, could be improved. No hotel parking was not identified in ad. paying for street parking was inconvenient, finding free parking was very challenging.
Stayed 5 nights in Nov 2024

10/10 Excellent

Christine St

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and not too crowded
Stayed 9 nights in Nov 2024

10/10 Excellent

Ryan, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They definitely need more chairs at the pool and alcohol service before 11am but the service and food were excellent. The area is prime location, but on the negative there's no beach. Upgrade to Ocean view it's absolutely worth it.
Stayed 8 nights in Nov 2024