Fairmont Mayakoba

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, pool loungers
Exterior
View from property
Couples treatment room(s), sauna, steam room, body treatments
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • All-inclusive
  • Breakfast available
  • Parking included
The current price is S$1,162
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 47 sq m
  • Canal view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Casita, Signature Suite, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 172 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 139 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 2 min walk - 0.2 km
  • Gran Coyote Golf - 6 min drive - 4.4 km
  • Playa Xcalacoco - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 9 min drive - 5.1 km
  • Playa del Carmen Main Beach - 11 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪Cafe Antoinette - ‬5 min walk
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

Luxury eco-certified hotel near El Camaleón Mayakoba Golf Course
You can look forward to a golf course, a swim-up bar and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a body wrap or hydrotherapy at the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mexican cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include sailing, racquetball/squash and surfing/body boarding. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, full breakfast (surcharge) and free bike hire
  • An outdoor tennis court, an electric car charging station and express check-out
  • Guest reviews say great things about the helpful staff
Room features
All 401 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, children's books and art supplies
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 65-inch LED TVs with streaming services and premium channels
  • Furnished balconies or patios, childcare services and free infant beds

All-inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 32 per person
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hix Bar & Lobby Lounge
  • Ki Beach Bar & Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (40,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 11 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 32 per person
  • Airport shuttle fee: USD 256 per vehicle (return)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Fairmont Mayakoba ?

As of 11 Mar,2025, prices found for a 1-night stay for 2 adults at Fairmont Mayakoba on 6 Apr,2025 start from S$1,161.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba ?

Self-parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Checkout is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 miles (10 km).

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Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1017 reviews
Rating 8 - Good. 178 out of 1017 reviews
Rating 6 - Okay. 42 out of 1017 reviews
Rating 4 - Poor. 32 out of 1017 reviews
Rating 2 - Terrible. 18 out of 1017 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Wan an excellent long weekend getaway that surpassed our expectations for a last minute trip!
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Incredible place. Beautiful property. Great restaurants. Beautiful pools. All around great spot.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

The outdoor shower in the Casitas was our favourite after a long winter in Toronto. All the food is great. Make reservations for dinner as places can fill up even when the hotel doesnt seem too full.
Stayed 5 nights in Feb 2025

10/10 Excellent

Cecilia

Great for families, will definitely recommend and come back again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Julie Elizabeth

Beautiful property that combines luxury, jungle and beach. The staff is amazing and very kind. The amenities are top notch. You feel so spoiled! What you’d expect from a 5 star.
Stayed 5 nights in Feb 2025

10/10 Excellent

Patricia Ortiz

We didn’t want to leave! Went for a long weekend to celebrate my birthday and left tanned and happy. The property is gorgeous, spacious and well taken care of. Mayocoba is a tropical oasis. We didn’t partake in the all-inclusive however if you are there to party it might be a good idea. Can’t wait to go back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vasile

Five star
Stayed 6 nights in Feb 2025

4/10 Poor

Juan

Liked: Property conditions & facilities
Disliked: Staff & service
Very bad service understaffed and bad quality of food
Stayed 3 nights in Feb 2025

10/10 Excellent

Camila

Excellent service and food options! Love this resort and will definitely come back!
Stayed 4 nights in Dec 2024

8/10 Good

sherif zaki

This is a wonderful place. But not perfect. Fairmont Mayakoba is not a value proposition. The one star deduction is for the ridiculous prices in the restaurants. The most expensive and the biggest disappointment is the steak house Tauro. Very mediocre food paired with laughable prices. Overall, wonderful place on most aspects. Just plan strategically.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nina

Most kid friendly while also perfect for the adults. Peppery is beyond stunning and the staff was amazing .
Stayed 6 nights in Dec 2024

10/10 Excellent

Eric J.

Amazing. Best in Mexico no question
Stayed 6 nights in Jan 2025

10/10 Excellent

Lanicia

I really enjoyed my stay here at Mayakoba and look forward to returning for a longer stay. The food and drinks were great, the service was above average as well. The grounds were breath taking, I can’t say enough about this resort!
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

We stayed here 15 years ago and loved it then, it has only gotten even better if that is possible! The staff were excellent, so helpful and accommodating at every turn, always smiling. We stayed in one of the hotel rooms near the lobby and it was fantastic! Gorgeous bathrooms, so luxurious. Loved the pools by the beach and the food and drink service pool or beachside. The grounds are luscious, beautiful birdsong everywhere. Our only regret is we didn't stay longer. We will definitely return sooner than 15 years!
Stayed 2 nights in Feb 2025

10/10 Excellent

yatin

We will be back. I love how the Casitas allow you to feel immersed into nature. Wonderful service, food, amenities, and atmosphere. La Laguna for dinner by the dock watching catfish and turtles swim up was a culinary highlight. The only challenges (minor): getting restaurant reservations. However, we found by showing up at 6pm we would often be able to sneak in as the resort only allows a 10 min grace period for bookings. 9.5/10 overall
Stayed 4 nights in Feb 2025

10/10 Excellent

Frank

Phenomenal resort with first rate facilities , staff, and services. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

Samir

We loved staying at Fairmont. Food and service was exceptional!
Stayed 6 nights in Nov 2024

10/10 Excellent

Chris

Fantastic resort. Loved it!
Stayed 7 nights in Nov 2024

10/10 Excellent

Erica

The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariana

Everything was great!
Stayed 2 nights in Nov 2024

8/10 Good

Anudeep

Was there with a larger group of friends and family. Nice beach, very nice facilities and very friendly staff. Dining options in nearby restaurants are extraordinarily pricey. I didnt find it to be value for the money in dining. The location and quality of accomodations was at par with other 5 star resorts I have been to around the world.
Stayed 6 nights in Dec 2024

4/10 Poor

Daniel

The staff is nice and do the best they can, but they are grossly understaffed for a resort of this size. We went to a wedding there for a weekend, and the logistics were pretty bad all around. Food, service and the golf carta to get around took way too long. The food was not good at all. Mexico has amazing food, this was very disappointing. Especially considering how expensive the hotel is. I would not stay here again based only on those two issues.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Just returned home from Mayakoba and we absolutely loved it! The property is beautiful and the rooftop bar looking over the ocean was our favourite! Arrive at 6 pm for a complimentary mixology class and then sip your cocktail while enjoying the stunning sunset. We also loved our complimentary river cruise throughout Mayakoba. In my opinion, The Fairmont is the most beautiful of the four hotels. We didn't have a problem finding loungers throughout the day by the pools or beach. They don't allow you to reserve them, so there's always options. The restaurants were delicious, we loved them all. And the staff were very friendly and helpful. Highly recommend The Fairmont Mayakoba if you're looking for quiet luxury in Mexico.
Stayed 5 nights in Feb 2025

10/10 Excellent

Oluwagbemiga

Excellent stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge

Perfect for a relaxing visit, the hotel has many different type of restaurants and multiple pools and a pretty awesome beach. Staff is always very helpful with anything you need.
Stayed 5 nights in Nov 2024