Find Luxury Hotels in Puerto Morelos

"Only complaint is the amount of seaweed on the beach. Approximately 10 to 12 feet of seaweed (sargassum) lined the entire shoreline and was rotting the entire time. I didn't seem like much effort was being put into clearing the shoreline during our stay. The rotting sargassum also produces an unpleasant odor that permeates the entire property. Also the potential for the seaweed situation is not highlighted in any way during the booking process. Would not recommend staying at this resort during the summer months due to sargassum. "

"This resort was very clean! All staff members were helpful and provided excellent"

"very nice resort. staff and all great"

"The people that work at this resort put everything into their job. From Lordes, Jonathon and Leo in the breakfast buffet to Javier at the preferred pool bar. They treat you like family. "

"The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time."

"Great!"

"What I have to say is that of the 5 trips I have visited Mexico 🇲🇽 this is one of the best that I have had, because I always go to Royaton, Hard Rock, to Los Dreams and I have to admit that this resort is not as well known as the others but it is super excellent, the best, the employees, the food, the cleanliness, the show at night, the view of the hotel to the beach, the pools all, ESPECIALLY BACTENDER WHO WAS ALWAYS IN THE CHILDREN'S POOL WHOSE NAME WAS LOST BUT I THINK IT'S CALLED (PEDRO) I'm not sure and the guys at the pool that has the bar inside are great people, EVERYTHING IN THAT HOTEL IS 5 STARS. THANK YOU FOR YOUR SERVICE "

"This property is beautifully designed. Employees are very friendly and helpful - all of them. They work really hard to give you the perfect stay. The restaurants are amazing and the presentation of dishes are stellar. They have many activities planned throughout the day. There is always something to do. The shows at night are very entertaining, and well planned. Overall, we thoroughly enjoyed our stay for 6 nights. "

"Great hotel "