8/10 Good
Gina
Travelled with family
11 Jan,2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay at this property. My husband and two daughters in their 20's stayed at the El Beso section in early January 2025. Two negatives-we were not told the spa steam room was broken and has been for 2 months until after we arrived for our circuit appointment. I would not have booked it if we knew there was no steam room. Second big negative was the restaurant booking situation. Though the website says Blue moon isn't reservation, it is now. That really decreased the non-reservations options for us (I don't do buffet). Basically there are only two options for non-reservation-the Mexican and the Route 66 burger place. I highly recommend the Mexican. Also, if you are El Beso the Bistro is open a couple nights a week. The Bistro and Mexican were our favorite meals of the week. The Italian and Blue moon were also good but hard to get reservations for. You have to get on their app (which often errors out) at 8am and all reservations the week we were there were gone within minutes. It was frustrating and would keep us from booking again.I just don't need the stress on vacation. That said, food was good. First day we got there and ate at the buffet, many options were empty and I had a hard time finding anything I wanted but other than that meals were good.Room was great, nice distant ocean view. Staff was great, running out of room to say more. Good choice if you're not bothered by not getting reservations.
Gina
Stayed 4 nights in Jan 2025