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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, pool loungers
Building design
Beach/ocean view
Food and drink
On the beach, beach cabanas, sun-loungers, beach umbrellas
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Spa
  • Gym
The price is S$613
includes taxes & fees
17 Dec - 18 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down duvets, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Puerto Morelos Town Square - 13 min drive - 12.3 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Ojo de Agua Beach - 16 min drive - 12.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury all-inclusive property by the ocean, rejuvenated in 2020
You can look forward to 3 poolside bars, a swim-up bar and a beach bar at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. With a beachfront location, beachfront dining and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body wrap, a massage and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a corner/local shop and concerts and live shows.
Other perks at this property include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Smoke-free property, games and multilingual staff
  • A front desk safe, a lift and tour/ticket information
  • Guest reviews say great things the dining options, beach locale and helpful staff
Room features
All 148 individually furnished rooms offer comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and wet bars. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Changing tables, highchairs and baby baths
  • Hypo-allergenic bedding, down duvets and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and mini fridges

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All on 17 Dec,2024 start from S$612.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Self-parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, the property is all-inclusive. Activities include aerobics classes, bartending classes, language classes and more.

Where is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 760 out of 1149 reviews" "
Rating 8 - Good. 198 out of 1149 reviews" "
Rating 6 - Okay. 104 out of 1149 reviews" "
Rating 4 - Poor. 38 out of 1149 reviews" "
Rating 2 - Terrible. 49 out of 1149 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were very limited, and the room service was disappointing, often forgetting items we requested. The room itself had an awkward layout, was not clean, and lacked proper storage for clothing. Nowhere to go around this resort. The road leading to the resort was in terrible condition, riddled with potholes and frequently flooded, making it difficult to get anywhere. Arranging transportation was also a challenge, as it was in a secluded area, and the front desk staff were unhelpful and rude. They even quoted an exorbitant $180 for a taxi ride to a destination only 15 minutes away. Told us Uber was a 2 hour wait. Staff were a bunch of scammers! Literally giggling Infront of our faces. Got an Uber in 20 min. Koodos to our Uber driver that when through the treacherous roads. Hope his car is ok LOL.
Stayed 6 nights in Nov 2024

6/10 Okay

Lindsey

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Boring and limited dining. Lacks entertainment. Food was okay but not great. Definitely not luxury and no upgrades or VIP amenities offered. Family side was absolutely dead!
Stayed 8 nights in Nov 2024

8/10 Good

Le Nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Like: Isoloated Dislike: not much activities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a calm vacation, I will just have to say that I wish there was more activities to do at night time. Overall experience I would recommend this to go relax and nothing more.
Stayed 3 nights in Nov 2024

10/10 Excellent

vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Green oasis!!!! Wonderful service! Only one minus- not enough smoking areas..... if you on the beach you have going to front to get smoke ((((
Stayed 10 nights in Nov 2024

10/10 Excellent

Jessica, Salt Lake City

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We just completed a 9 day stay at the property. I feel like we got to know the resort well before we left. Whether you would enjoy your stay greatly depends on what kind of traveler you are. Are you there for drinking or adventure? Do you want quiet or a swim up room by the bar? My husband and I were in room 415 and my adult sons were pin 403. Originally they put us in the bottom floor 403 that looks right into the License to Chill bar. That was better suited for the 20 something’s that didn’t mind hearing music from 9-5, so we switched rooms. The downstairs patio opened to the courtyard, so they could bring a drink from the bar to their room. We preferred the upper balcony of 415 & corner window that looked over the ocean. It was ideal for watching the sunrise.Our beach was meticulously cleaned of plastic and seagrass every morning by hardworking groundskeepers. It is much easier to get an alcohol drink than water. The bartenders are friendly and good at their craft. We were always able to find a chair on the beach. There is an excursion desk that’s easy to use if you’d like a day out. I tried to get information before our trip to plan ahead, but had a difficult time. I even got misinformation on Chichén Itzá, so I booked a private tour. Our trip to Isla Mujeres booked through the resort was fun. The resort is isolated. There isn’t much area to explore or places to run or walk around. There is a stuffy, indoor gym with no view. I’d recommend only 4-5 days to keep it fresh.
Stayed 9 nights in Nov 2024

8/10 Good

Haley

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024

6/10 Okay

Arnela

Liked: Cleanliness
Stayed 5 nights in Oct 2024

8/10 Good

julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is well maintained and the beach is nice. Rooms were very clean. The buffet is not good, there isn’t many options for breakfast and it opens only on certain days for diner. Even when they have tables available they would tell you to come back in 20-30 minutes for no reason. The restaurants were good but fills up very quickly. The first night we arrived exhausted and all restaurants were full and we couldn’t get a table at the buffet even if we could see the free tables…Every morning it was a nightmare to find a chair and towels for the pool and the beach. Staff would tell us to come back in 30min-1hour maybe more which makes beach vacations not very pleasant when you have to fight for towels at the beach . Some of the staff at the front desk and in restaurant is highly unpleasant. If you don’t need anything your good but if you need something they won’t make it easy for you. Overall I wouldn’t recommend this hotel even if I appreciated the property and cleaniness because of some of the staff negative attitude.
Stayed 7 nights in Nov 2024

10/10 Excellent

Quan Trung, Mississauga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here with our baby for a week. The resort is smaller and quiet, which was what we preferred. There were no line-ups for anything and always a spot by the pool or beach. The food was a hit most times. We loved getting our daily macchiato at the coffee shop on our way to breakfast and loved having lunch at Rita’s taco house (almost) everyday on the patio - it was a favourite of ours! The facilities are newer and super clean. If you’re looking for a smaller, intimate resort then I would recommend Margaritaville.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say. Honestly i was impressed with everything no doubt
Stayed 4 nights in Nov 2024

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful boutique style resort, amazing view and nicely decorated. Only problem is the road condition to access the resort is very bad, I guess all the other resorts can pool the money and get the roads repaired
Stayed 4 nights in Nov 2024

10/10 Excellent

Leon, Westwood

Stayed 2 nights in Oct 2024

8/10 Good

Virginie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Les restaurants servent des plats de bonne qualité. Les chambres sont propres et spacieuses. Le buffet est à améliorer. Il manque une salle de sport.
Stayed 7 nights in Nov 2024

6/10 Okay

Connie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I expected the food to be better at the buffet, options were very limited. The food was not replenished in a timely manner not kept hot. I came home hungry and ready to eat some good food.
Stayed 3 nights in Nov 2024

4/10 Poor

daryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for kids and some down time!
Stayed 6 nights in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

6/10 Okay

aydin

Stayed 5 nights in Oct 2024

10/10 Excellent

Rhiannon Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was super clean and the staff were unbelievable! The look and feel of the resort was great as well. The problem with this place was two main things. The first is the location. The road to get there was terrible. We had to drive through water and super washed out roads. This made for a hard travel in and out of the resort. The second thing was that the resort was out of several items. One was red wine. We didn’t have a meal or drink where when we ordered something, we were told that they were out. Like I said, the staff were super attentive and amazing, and the resort was very clean and the room were spacious. It was just those two main things that left us feeling like we didn’t get the full value for our experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, very clean property, and excellent food options. The point system needs to be adjusted to include Energy Drinks - that would be my ONLY complaint
Stayed 4 nights in Oct 2024

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff great very friendly but no transportation to the airport and the hotel don’t acomódate when you had a excursion to reserve dinner always could not go in the restaurant and management was pushing always to make a sale on there stuff
Stayed 6 nights in Oct 2024

10/10 Excellent

Chealsea Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A time was had!! Loved everything food, drinks, amazing!! And the staff was so welcoming and nice. Marco at the Beach House is the best!! It rained a lot but that did not stop the fun can’t wait to go back.
Stayed 3 nights in Oct 2024