Boutique Hotels in Quintana Roo

"This resort exceeds any and all expectations! I absolutely loved it there and it was beautiful. The buffet and bar are always great. The pool and entertainment are always amazing. The staff make the experience so much better than anywhere I've experienced! The most amazing staff there are Eladio, Pedro, David, Eddy, Miguel, Isaac, Rosalindo , Felix, Samuel and Carlos. The fact that I can remember these people so well attests to the service I received! Amazing resort and I recommend everyone go!"

"Proximity to Xcaret and other eco-sites in Yucatán, really excellent attentive and engaging service, well maintained grounds. "

"Ty"

"Very good"

"Todo fue excelente, cada area pero el buffet fue mi preferido "

"Beautifully designed to create a feeling of open air, spaciousness. Different sides of the hotel minimized noise when you didn't want it. Hotel staff were incredibly kind, reliable in service. Best all inclusive resort Ive ever stayed in. "

"We had the most lovely time at this resort. We were met with friendly and welcoming staff, such as Erick, who brought us in, completed check in and ensured we and our luggage made it to our room. The room itself was lovely, spacious and comfortable. It included all the amenities we needed. Housekeeping came by daily to clean up and re-stock our bottled water and mini bar. However, our balcony door did not open and close consistently and some of the door trim was falling off. The bathroom was lovely, but we had a few issues with plumbing and drainage. The bars had excellent hours and bartenders, especially Bar One, during both the day and night. They were easily accessible from anywhere in the resort. The entertainment staff were beyond amazing, especially Dennis, Daniel, Alex and Karla. The events were fun, and well-spaced throughout the day, with something for anyone. The pool area was very well-maintained and lovely. The pool staff, such as Eddie, were friendly and attentive. It was also nice to have servers, like Casanova, frequently circulating the pool and beach areas. There was a lot of food variety between all of the restaurants, and service was outstanding there as well. We especially appreciated Lorenzo and Chef Saul, who made our dining experience at Seasons and Frattini's the best we had. From start to finish of our 8-night stay, we kept saying that we would easily stay again. Thank you Sandos Cancún, p.s. please upgrade us to Royal Elite next stay."

"Absolutely gorgeous resort and staff. "

"Great service "