Relais & Chateaux, Richmond hotels

"Accommodated our request for early check-in with kindness - so appreciated on such a busy weekend. Beds were comfortable and shower felt like a therapeutic spa. Proximity to train was awesome too. Highly highly recommend!"

"Greeted by a friendly bellman and directed to front desk. Room was ready (we were early). Once in room the bellman arrived less than 10 minutes to deliver our luggage. We received a discounted coupon for lunch (but didn’t use) While I was using credit from Hotel.com, there was some perks I was not aware of. A letter was delivered in the middle of the night. This offered discounts on the restaurant (which we were unable to use),but did have a coupon for breakfast buffet. This was delicious!!! Tried to get bell service for check-out but there was no direct call button on the phone and no one answered the guest services phone when I called.Upon check out I was advised that I had no balance and was checked out without receiving an invoice. Got home and found two charges on my account. Tried to call the hotel and phone call was ridiculous….several phone calls ringing and ringing, one was picked up and then cut off the call. I will say when the phone call (on phone for 14 minutes of ringing) was finally answered my question was resolved in minutes with a very pleasant gentlemen! "

"Standard property. Easy check in. Large bathroom "

"Great stay close to Aberdeen station for a quick ride in the Canada line into central Vancouver. Appreciated the early check in and round-trip airport shuttle, super convenient!"

"Great service, good breakfast and so close to the sky train!"

"Smooth, just how you want it after a long days travelling. "

"Great place to stay for short time visit"

"I didn't like that the laminates they were using to fix the floors were not stored properly, but left in the hallways."

"Amazing staff and beds were super comfy. Attached restaurant was so good and we really enjoyed our short stay!"