SBE Hotel Group, New York hotels

"Absolutely loved staying here. From check in we received the best customer service. Our room was not quite ready and we did not mind,the beautiful Erica provided us with a basket of goodies to apologise for our troubles.The grab and go breakfast was perfect. Loved the historical feel of the hotel and security was paramount. Quiet rooms, clean and brilliant locations. 30 sec walk to times square and staff informative. Cant wait to come back"

"This hotel was in a perfect location for our needs. "

"Staff is attentive and helped me check in early and gave me an upgraded suite. Very accommodating "

"Location, location, location"

"Friendly very clean room. Staff was five star "

"I received exceptional service and truly felt cared for and respected. The level of compassion shown by the staff at Lotte Palace was beyond anything I have experienced before. Thank you to the team for their remarkable dedication. With many staff members having 20 to 40 years of service, I can see why this place stands out."

"Great place."

"loved this hotel! Our daughter attends NYU and we were walking distance to her and great shopping and restaurants. The common areas of this hotel are beautiful. We so appreciated the complementary coffee starting at 7AM. There was nice space to read and relax and enjoy the coffee. The coffee bar with bagels and pastries was great, too. It was nice to have a casual option. While there was a rockin' club vibe going on when we checked in at 12 midnight, our room was serene with calming decor. "

"Na"