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"Everyone was very nice at this property. It is also attached to a mall, which was convenient. Down side was there was no where for the taxi to drop us off for a handicapped person and the dryers took forever to dry. Please allow yourself extra time when you are doing laundry. Otherwise we loved everything else about this property."

"I loved how clean and convenient the hotel was. The staff was accommodating and helpful. Five stars. Worth the price and would definitely stay again."

"We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location. "

"Awesome area and hotel"

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"nice spacious rooms & conveniently located "

"Great staff who spoke English very well. They were very helpful making sure that our taxi driver knew where we wanted to go! Close to train station 5-7 minute walk. Would return in the future. Breakfast was extra (yen) but it was worth the money - lots of food and 3 choices (English, Chinese or Japanese style). Laundry available at decent price. "