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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with sauna and spa services

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Reception
1 bedroom, in-room safe, blackout curtains, cots/infant beds
1 bedroom, in-room safe, blackout curtains, cots/infant beds
Hot springs
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included
The current price is S$616
6 Jul - 7 Jul

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(55 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

1 bedroom, in-room safe, blackout curtains, cots/infant beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Bidet
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 7 min drive - 5.3 km
  • Hakone Shrine - 7 min drive - 7.7 km
  • Lake Ashi - 8 min drive - 8.0 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ち蕎麦金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Hakone Kowakien Yunessun
Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a facial, a massage or a body treatment. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Hot springs on-site, smoke-free property and multilingual staff
  • Luggage storage, a vending machine and a gift shop
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Spring water baths, bidets and free toiletries
  • 50-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and cots/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Room amenity

Hakone Kowakien Mikawaya Ryokan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 157 reviews
The price is S$430
30 Jun - 1 Jul
Hakone Kowakien Mikawaya Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3300.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 29 Jun, 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 6 Jul, 2025 start from S$616.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien TEN-YU?

Self-parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Checkout is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1212 out of 1481 reviews
Rating 8 - Good. 177 out of 1481 reviews
Rating 6 - Okay. 49 out of 1481 reviews
Rating 4 - Poor. 21 out of 1481 reviews
Rating 2 - Terrible. 22 out of 1481 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 2 nights in May 2025

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Onsen resort. The services and team were courteous and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Anselm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels at period! The quality of service and the atmosphere at this establishment was gold standard.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although location-wise I'd recommend having a car, there is so much relaxing to do here that I don't think you'd need to leave the property the whole weekend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, spacious room, nice facilities, and great buffet breakfast with lots of options.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
An amazing hotel, with excellent amenities and an amazing view.
Stayed 2 nights in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Staff was very attentive and accommodating! Food was perfect; the breakfast buffet had everything you could ever want and it was all delicious! The dinners were excellent and memorable! Overall, could not have been better!
Stayed 3 nights in Jun 2025

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner. comfortable room with hot tab
Stayed 1 night in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with clean, modern architecture. The staff were nice, friendly, and attentive to requests. Although a bit pricey for the room rate, I highly recommend staying here if you ever come to Hakone, Japan
Stayed 3 nights in May 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, great food and outside Onsen, very convenient for getting around to other sites, helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place to stay in Hakone. Great service food was very good with their all you can eat buffet dinner and breakfast. Onsen and facilities were very well maintained and very clean and neat. 100% would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort hotel. Nothing left undone. Amazing buffet dinner and breakfast. Would come back and recommend to friends
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The ryokan was beautiful. The onsen was truly special with breathtaking views into the mountains and waterfall for the open air bath. The water really was different - made my hair silky smooth. The kaiseki dinner was also an experience I would definitely recommend trying! Beautiful presentation.
Stayed 1 night in Jun 2025

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs and super friendly ppl. Love everything about the area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so welcoming, the service from the moment we arrived was outstanding. The ladies came out of the hotel to help us check in, the hotel itself had so many great things available. Loved the free ice cream vending machine. Special thanks to Manna, he was so kind and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Yuh-Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a very lovely location.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Ten-yu. So much that we came back a second time in 2 years. Everything in their facility is professional and cater to their clients. The breakfast and dinner buffets have a wide variety of quality cuisine. Both onsens are different, unique, and enjoyable. We thoroughly enjoyed our time there. We would definitely visit a third time!

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - highly recommend. The place was excellent, service amazing. The buffet was repetitive but overall really excellent experience
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experiences
Stayed 1 night in May 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable environment Had a great staying there and love their Onsen
Stayed 1 night in Mar 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing. Free foot spa, Onsen views were amazing 24x7 free ice cream Beds were very comfortable. Loved the swinging chair on our balcony
Stayed 1 night in May 2025

10/10 Excellent

Bartosz Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025