Hotel Indigo Hakone Gora, an IHG Hotel

4.5 star property
Clothing-optional Hakone hotel in Gora with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

Down duvets, minibar, in-room safe, individually decorated
Hot springs
Balcony view
Exterior
Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
The price is S$433
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 2 Single Beds (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 38 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, River View (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Single Beds, River View (Private Hot Spring)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Dining table
Flat-screen TV
  • 77 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed (Private Hot Spring)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

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About the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402

What's nearby

  • Hakone Gora Park - 11 min walk - 1.0 km
  • Hakone Open Air Museum - 17 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 4 min drive - 2.9 km
  • Ōwakudani - 7 min drive - 4.0 km
  • Lake Ashi - 11 min drive - 10.6 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 7 min walk
  • Tokyo (HND-Haneda) - 100 min drive

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪みょうじん - ‬13 min walk
  • ‪やまひこ鮨 - ‬11 min walk
  • ‪GORA BREWERY & GRILL - ‬14 min walk
  • ‪ラウンジ花影 - ‬10 min walk

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

Luxury hotel near Hakone Gora Park
Located close to Hakone Open Air Museum and Ōwakudani, Hotel Indigo Hakone Gora, an IHG Hotel provides a terrace, a firepit and dry cleaning/laundry services. For some rest and relaxation, visit the hot springs. The on-site restaurant, Riverside Kitchen & Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A lift, luggage storage and smoke-free property
  • Guest reviews say great things the dining options, breakfast and helpful staff
Room features
All 100 individually furnished rooms boast comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,294 for adults and JPY 2,034 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4294 for adults and from JPY 2034 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Clothing is optional at this property
Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Frequently asked questions

Is Hotel Indigo Hakone Gora, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Indigo Hakone Gora, an IHG Hotel?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora, an IHG Hotel on 9 Dec,2024 start from S$432.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Hakone Gora, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Hotel Indigo Hakone Gora, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Indigo Hakone Gora, an IHG Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Hakone Gora, an IHG Hotel located?

Located in Gora, this luxury hotel is within 1 mi (2 km) of Hakone Gora Park and Hakone Open Air Museum. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 7 minutes by foot and Kowakidani Station is 30 minutes.

Hotel Indigo Hakone Gora, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 617 reviews" "
Rating 8 - Good. 107 out of 617 reviews" "
Rating 6 - Okay. 24 out of 617 reviews" "
Rating 4 - Poor. 15 out of 617 reviews" "
Rating 2 - Terrible. 8 out of 617 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

ANA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During our 10-day trip to Japan, we had high expectations for Hotel Indigo Hakone as it was our special splurge hotel booking. We invested a significant portion of our accommodation budget here, reserving a spacious room with a private onsen for one night. Unfortunately, the experience fell short of our expectations. The major issue was the ongoing construction work at the river/dam directly in front of our room. The heavy machinery not only produced sewage-like odors that made it impossible to enjoy our balcony and private onsen but also started operations before 8 AM, which was particularly disruptive given our jet lag. The dinner experience was equally disappointing. Despite making a 9 PM reservation (with the kitchen closing at 9:30 PM) and ordering immediately upon being seated, most dishes were served cold and bland. While the meat dish was delicious, other items like the dry burrata, cold vegetables, bland mashed potatoes, and watery creamy spinach were subpar. To make matters worse, the staff rushed us through our meal in an notably impolite manner. We also received misleading information about the ropeway. When we inquired about recommendations, we were told it was closed for the day due to wind conditions. We later discovered it only closes temporarily during high winds, not for entire days, causing us to miss this opportunity entirely. On a positive note, the hotel's decor and amenities are nice, but this doesn't compensate for the numerous issues we experienced.
Stayed 1 night in Nov 2024

10/10 Excellent

Klein Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Hotel Indigo Hakone Gora, and it’s a great choice for anyone looking for a serene escape. The rooms are clean, spacious, and come with a private onsen, which was a highlight of the experience. Soaking in the onsen while enjoying the mountain views was incredibly relaxing. One thing to note is that clearer instructions for taking the shuttle bus would be helpful. For future guests: once you arrive at Odawara Station, exit from the West Gate. Outside, look for the samurai statue, cross the terminal for taxis and buses, and wait near the statue. The shuttle bus will have the hotel’s name displayed, so it’s easy to spot once you know where to be. The breakfast was excellent, with a variety of options to suit different tastes. Their shuttle service to Gora Station is also convenient for exploring the area. Most of the staff spoke English well, which made communication easy, and they were polite and professional throughout our stay. There’s a 7-11 nearby for any essentials, and I highly recommend checking out TABIYA'S, a pizza place just a 5-minute walk away. Overall, Hotel Indigo Hakone Gora is a great place to unwind with a blend of luxury and convenience. Highly recommend it for those looking to explore Hakone or simply enjoy a peaceful retreat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronnie

Travelled with group
It was amazing. We will definitely return! Staff helped us in so many ways. Rooms were beautiful with private onsen and dinner was fabulous!
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was a bit dirty. When we checked into our room, we discovered the toilet seat had an existing pee spot. We had to wipe it. The shower glass door had water stains which tells me that it hasn’t cleaned for awhile. The shower tiles had mold. So cleanliness wasn’t up to par. The property is welcoming and beautiful though. It has a variety of food for the breakfast selection.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven, plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

deWayne, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with onsen however the view isn’t the best. It looks out at the town. Food was good. Overall a good place as a base for exploring Hakone.
Stayed 3 nights in Nov 2024

8/10 Good

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the private onsen is great! The room is clean
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! It was peaceful and the staff were very nice. They had a shuttle to the main area.
Stayed 2 nights in Oct 2024

8/10 Good

Frederic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, somewhat remote location
Stayed 2 nights in Oct 2024

10/10 Excellent

KAM LEUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Majhid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen rooms are superb and nothing beats soaking in the tub after a day of hiking. Limited food options nearby but the restaurant and bar are sublime.
Stayed 2 nights in Oct 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and restful stay here. The staff were lovely and the views can not be beat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimli, Surrey

Travelled with partner
Liked: Property conditions & facilities
Gorgeous property with wonderful staff! The restaurant was top notch, we really enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice hotel with excellent amenities and helpful staff that speak English. A car is available on request to Gora Station that lets you access the Hakone loop. Recommend scheduling pickup in advance as the step path to the hotel from Gora Station is a bit lengthy. Restaurant was used for dinner and breakfast and both were delicious. Definitely book a room with a private onsen and Riverview.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The staff was very friendly, and they make it very convenient to get around with their shuttle services.
Stayed 2 nights in Oct 2024

10/10 Excellent

KRISTEN

Liked: Staff & service, property conditions & facilities
Really beautiful property tucked into the side of the mountain. Private onsen on the balcony overlooking the river and mountains was a dream. The public onsen was fabulous, I didn't want to leave! Easy walk up the hidden stairs to get to Gora restaurants and the ropeway over Mt hakone to see the lake and shrines. The on site restaurant was pretty good, too, I loved the chef tasting menu. 24 hour gym and room service. Everything you could want in a hotel!
Stayed 2 nights in Oct 2024