Prince Hotels, Hakone Hot Springs hotels

"Hakone Airu was unbelievable. Great staff, beautiful room and our dinner and breakfast were delicious. Could not recommend higher "

"Excellent location and great service!"

"Excellent location for some nature hikes and relaxation; great buffet food and amazing service"

"All was perfect "

"This property is absolutely incredible. The view alone is so soothing, but the highlight - hands down — is the hot spring bath (onsen). Please, do not miss it. Yes, you have to go in naked, but it's truly worth getting over any Western discomfort. The experience is surreal. They alternate floors daily between men and women, so you get to enjoy both the waterfall view and mountain view. And when I say waterfall view, I mean you are literally at the foot of a waterfall — it's breathtaking. Everything about the bath experience is 5 stars: the variety of hot and cold pools, the traditional Japanese showers, and the gorgeous vanity areas stocked with every skincare product you could ever need. Guests are also encouraged to wear traditional Japanese robes (yukata) during their stay, which instantly sets the tone and puts you in a peaceful, zen-like state. Pro tip: Book the dinner buffet in advance along with your room — it's half the price compared to purchasing it on-site. Both the dinner and breakfast buffets were excellent, with a wide and delicious variety. Guests staying at TenYu also get free access to the amusement park and water park in the adjacent hotel, connected by a tunnel. It's perfect for families! Although there's a full pool and water park, my kids surprisingly preferred the serenity of the hot springs. It was all so enjoyable that our 2-night stay magically extended to 3 and we’re coming back tmw to end our month trip with 3 more days there."

"Located on quiet street a few minutes walk from train station. Spacious room with private sauna tub and shower. "

"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"Very well maintained."

"駅に近くて、とても便利でした。 ホテルの前にきれいな川も流れてて、温泉も清潔で、朝ごはんも美味しかったです。今度はユックリ泊まりたいなと思いました。"