Hotels with smoking rooms in Norfolk

"Best Western Brook Norwich Hotel check in experience I booked a family room. I came with a heavy luggage and two young children (2y and 4y). My room was on 2nd floor. I found it isn’t convenient that there is no lift because it is not easy to carry the luggage through stairs while looking after two children on stairs. There was a slight walk way from reception and the stairs. The lighting is a bit dark. My two children were scared of walking through it. I wish the lighting can be as bright...

"Staff and nightporter were all amazing, hotel is rite near everything but far enough away to be quiet. Rooms could do with modernising however they are fully functional and comfortable."

"The property is impressive from the outside, cosy and comfortable on the inside. The staff are warm and friendly and welcoming. the facilities are good, lovely swimming pool nice bar and restaurant. The reason I have not given 5 star is 1. Temperature a little cool in the bar. 2. Toiletries in the rooms lacking considering the quality of hotel. 3. The bed was not re made although towels and water and tea coffee etc were replaced. So maybe they got distracted and forgot the bed. Not that I can't...

"Good "

"Absolutely fantastic place and fantastic team"

"Did not stay as had email message 1 day before that they are nit with expedia and not doing business sonce 2016 This the 3rd time in short span That booking has been cancelled for reasons for which expedia or hotel been responsible , all on record , asked for compensation but wasignored by expedia agent , very very disappointed "

"Clean and tidy bed for the night, everything we needed for a couple of nights away "