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The Maids Head Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Elm Hill

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property amenity
Exterior
Property entrance
Premium bedding, individually decorated, individually furnished, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
The price is S$222
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 11 min walk
  • Norwich Theatre Royal - 12 min walk
  • Carrow Road - 18 min walk
  • University of East Anglia - 7 min drive

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Upscale hotel near Norwich Cathedral
Located close to Elm Hill and Tombland, The Maids Head Hotel provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. The on-site restaurant, WinePress at Wensum, features children's meals. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and a porter/bellboy
  • Meeting rooms, a 24-hour front desk and a lift
  • Guest reviews speak highly of the central location, helpful staff and first-rate property condition
Room features
All 84 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as iPads and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are available for GBP 10 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 14.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Maids Head Hotel?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 30 Dec,2024 start from S$221.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Maids Head Hotel?

Self-parking is available for GBP 8.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this hotel is steps away from Elm Hill, Tombland and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1007 reviews" "
Rating 8 - Good. 264 out of 1007 reviews" "
Rating 6 - Okay. 44 out of 1007 reviews" "
Rating 4 - Poor. 15 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and efficient welcome. Great facilities, fantastic location
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, clean tons and very helpful staff. Problem was the noise. There was a party in the evening and you could hear the music from the room so had to go out until well after midnight. Other noise issues - it’s a long tone since I’ve stayed in a room where the walls are so thin you can hear snoring from a neighbour 😱
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Amenities
They dont take cash. Really dumb for tourists who want to use cash
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Superb location near Norwich Cathedral. Lovely characterful old building complex which was spotless. Friendly staff and a decent breakfast buffet (just steer clear of the awful ketchup and brown sauce). However , if you are going to put an iPad in each room which supposedly has guest information, then make sure it's charged for use. I reported this on the day of arrival, and it was not rectified over the next three days. Whichever stylist or designer thought it was a good idea to have the whole surface of the bathroom mirror dotted with simulated tarnish should be sacked immediately and banned from making any other stupid style over function choices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ares is perfect for ease of city centre, cathedral quarter,Magdelan Street unique shops
Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact it is the oldest hotel in the UK! A beautiful well cared for property in the heart of Norwich. The cathedral visible from our window as well as easy access to the city centre, all within a short walking distance.
Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, with helpful and plentiful staff, in a good location. Claims to be the oldest hotel in Britain, which might explain why no lifts and thus, several small or modest staircases - both up and down - to get to/from our large and well equipped room. No obvious offer of help with our bags to the room (which might be helpful for some). Never saw a chambermaid but they did a first rate job. There was a function going on one evening which was a bit noisey until late, and then a few doors slamming. The room heating is unusual. Although there is a thermostat in the room, which we tried, in fact you have to telephone reception to change the temperature in the room ! Weird. But overall highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the history of the hotel and its location. Staff were very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Sebastian

Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my needs
Perfect venue for my needs. Was very busy .. they had a couple of weddings there the day I stayed I think, so was a bit noisy until beyond midnight, but room was comfort had everything I needed. The place is a bit of a warren but that’s more about its age and character. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped in Norwich whilst cycling the Rebellion Way. The hotel location is very convenient and they happily let us store our bikes in a conference room. Fantastic room with huge bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was lovely, the room was clean, the bed comfortable and the shower was very good. The only disappointment was the fridge didn't work. We psin extra to upgrade our room as it was our anniversary but when we got our champagne out of the fridge it was very warm so this was a little disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rosie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough.
Nice hotel, I did ask the lady at check in to arrange an extra pillow for me which she didn’t do. This is why I have given a 4, A wedding was on at the same time so quite noisy at times and lots of stairs. My friend has a disability so she struggled with this and we did make the hotel aware she was disabled at check in as she needed a disabled car space.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with partner
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024