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"Modern, clean, and conveniently located close to the train station. This hotel strikes a good balance if you want something affordable but also professional and reliable. If you're coming for the beach, beware that you're either catching a bus or making a long, exhausting hike up a steep hill from the beach back to the hotel. Not easily walkable, especially in the hot Japanese summers! Staff was able to accommodate English."

"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting. "

"Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area). "

"friendly helpful staff, luxurious onsen, comfortable beds in a spacious room, great location for exploring Hakone, games and toys for kids, lots of books in various languages for readers of all ages, delicious snacks and sweets, generous open-bar happy hour(s), and an excellent, excellent breakfast —I travel fairly often, and Hakone Yutowa really was one of the very best hotels that I’ve ever stayed in. My only suggestion is that they might consider adding a fitness room. "

"I’m highly recommend "

"Everything was iimpeccable. Beautiful views, facility and staff "

"Well designed interior! Great atmosphere "

"The bed was comfortable and the location was great. "

"We enjoyed the variety of traditional Japanese food, the bedding was on the firmer side but ok"