Prince Hotels, Shinbashi hotels

"After so many years of staying in this hotel, I found that the check-in staff is getting rude and unfriendly with-it guest. All other services are still fine."

"Our stay at this beautiful hotel was truly exceptional! The service and staff went above and beyond to ensure we had a wonderful experience. The complimentary shuttle to the main town was a fantastic perk, making it easy to explore the area. The hotel boasts breathtaking views, and the breakfast was simply fantastic—plentiful, delicious, and beautifully presented. We booked three rooms, and every one of us thoroughly enjoyed our stay. One of the standout features was the shower—perfect water...

"Close to mass transit and dining. Property is well maintained and a pleasant stay. Staff was very nice and helpful."

"The reception staff where excellent and helpful. The restaurant staff wanted to please and were attentive."

"We always stay here when we have to get on or off the Shinkansen as it is not too far. The variety of dining and shot options also make us want to stay here and it is not as chaotic as in Tokyo city centre or Shinjuku. We prefer this place as it is easily walkable to the shops and dining places we often go to as we know what we're getting. The staff are always friendly by and approachable. We also like the fact that when we request extra pillows they sent them right away. In other hotels, we are...

"The front desk, bell hop and everyone else was friendly and willing to help. It was nice to have a 7-11 store within the premises "

"this hotel is so beautiful and the views are top notch. the staffs are very kind and professional you will get the true luxury treatment at this hotel. dinging and bar was awesome and location was great. one of the best hotels we have ever stayed in."

"The hotel is a little old and getting renovated but we still had a wonderful stay. Staff are very helpful and friendly. And yes of course, the breakfast buffet (both japanese and american) was very good. Also the restaurant inside the hotel (tempura) was very good! I also like about the hotel is there is a 711 inside. Very convenient!!! Book this hotel for family vacation or business trip. You will feel relaxed every morning you wake up."