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"Our room was comfortable and clean. I appreciate that staff replenished our towels and water daily. Linens are changed every other day and that's OK. I wish they would make the beds daily though. The only criticism I have is the wifi connection. It was very hard to connect on an android phone. Hit or miss. We did not use the spa but saw plenty of people taking advantage of it. Finally, I really appreciated the free shuttle bus to haneda airport. It made the start of our journey home very easy and convenient. "

"The location is good. Breakfast options are great."

"Great staff & lovely hotel. Would recommend and stay there again."

"I had a great stay at Keio Plaza Hotel in Shinjuku! The room had an incredible view of Mt. Fuji (on clear days) and we could also see the Tokyo Metropolitan Government Building’s light show at night, which was such a cool bonus. The location is super convenient — really close to metro lines, tons of shopping, and all the nightlife Shinjuku has to offer. It made getting around and exploring Tokyo really easy. Breakfast was excellent with a nice mix of Japanese and Western options. Whether you’re into traditional Japanese breakfast or prefer something more familiar like eggs and toast, they’ve got you covered. The staff were also amazing — really friendly and helpful the whole time. You can tell they take pride in their service. Definitely planning to stay here again next time I’m in Tokyo. Highly recommend it! "

"Only disappointment was that the Godzilla head was not available b/c it was closed without any explanation "

"Excellent "

"Cleanliness customer service "

"Akways love staying here!!"

"Elegant decoration, friendly staff, we enjoyed our stay here. Thank you "