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Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property
Hot springs Tokyo hotel connected to a shopping centre, steps from Ariake Garden

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Exterior
Exterior
Down duvets, in-room safe, desk, laptop workspace
Daily buffet breakfast (JPY 2800 per person)
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is S$125
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Twin Room, Non Smoking (with Tatami Area)

Down duvets, in-room safe, desk, laptop workspace

Twin Room, Non Smoking (with Tatami Area)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Free extra futon mattress
Down duvet
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Family Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Family Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Triple Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Comfort Triple Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room, Non Smoking (with Extra Bed)

Down duvets, in-room safe, desk, laptop workspace

Superior Triple Room, Non Smoking (with Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 31 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking (for 3 People)

Down duvets, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking (for 3 People)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Non Smoking (Moderate)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Non Smoking (Moderate)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (with Extra Bed)

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking (with Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Double Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

Down duvets, in-room safe, desk, laptop workspace

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Top Floor, ReFa Collaboration Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Top Floor, ReFa Collaboration Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 3
  • 3 Single Beds

View all photos for Top Floor, Superior King Room, Non Smoking with Public Bath Ticket

Down duvets, in-room safe, desk, laptop workspace

Top Floor, Superior King Room, Non Smoking with Public Bath Ticket

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

Down duvets, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

Down duvets, in-room safe, desk, laptop workspace

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Free extra futon mattress
Down duvet
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

Down duvets, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 4 Single Beds

View all photos for Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 3
  • 3 Single Beds

View all photos for Top Floor, Superior King Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Top Floor, Superior King Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Down duvets, in-room safe, desk, laptop workspace

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Toilet with electronic bidet
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063

What's nearby

  • Ariake Garden - 4 min walk - 0.4 km
  • Tokyo Garden Theater - 5 min walk - 0.5 km
  • Tokyo Big Sight - 13 min walk - 1.1 km
  • Toyosu Market - 3 min drive - 2.0 km
  • Tokyo Tower - 7 min drive - 6.5 km

Getting around

  • Ariake Station - 5 min walk
  • Kokusai-tenjijo Station - 9 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪ABURI百貫有明ガーデン店 - ‬5 min walk
  • ‪牛たん炭焼利久 - ‬5 min walk
  • ‪どうとんぼり神座 - ‬5 min walk
  • ‪Umami Burger - Ariake Garden - ‬5 min walk
  • ‪飛車角 - ‬5 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

Upscale hotel near Ariake Garden
Located close to Tokyo Big Sight and Tokyo Tower, Hotel Villa Fontaine Grand Tokyo-ariake provides an indoor public bath (no minerals), a corner/local shop and a shopping centre on-site. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free shopping centre shuttle and hot springs on-site
  • Self-parking (surcharge), an electric car charging station and luggage storage
  • A banquet hall, a lift and a front desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 749 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 49-inch flat-screen TVs with satellite channels
  • Mini fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Parking on site (JPY 2,200 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,800 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 4,500; reservation required

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from midnight - midnight
  • Hot springs water temperature - 32 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Public indoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 6 and younger are not allowed at this property; all guests older than 6 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Self-parking fee: JPY 2200 per night
  • Hosted evening meal: JPY 4500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Hot springs access available from midnight to midnight
Children 6 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Frequently asked questions

Is Hotel Villa Fontaine Grand Tokyo-ariake pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Villa Fontaine Grand Tokyo-ariake?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Villa Fontaine Grand Tokyo-ariake on 2 Dec,2024 start from S$125.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Villa Fontaine Grand Tokyo-ariake?

Self-parking is available for JPY 2200 per night. Limited spots are available.

What time is check-in at Hotel Villa Fontaine Grand Tokyo-ariake?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hotel Villa Fontaine Grand Tokyo-ariake?

Checkout is at 11:00 AM.

Where is Hotel Villa Fontaine Grand Tokyo-ariake located?

Located in Koto, this hotel is within a 15-minute walk of Ariake Garden and Tokyo Big Sight. Tokyo Bay and Tokyo Tower are also within 6 mi (10 km). Ariake Station is 5 minutes by foot and Ariake-tennis-no-mori Station is 6 minutes.

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 814 out of 1273 reviews" "
Rating 8 - Good. 297 out of 1273 reviews" "
Rating 6 - Okay. 101 out of 1273 reviews" "
Rating 4 - Poor. 32 out of 1273 reviews" "
Rating 2 - Terrible. 29 out of 1273 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I don’t know how it compares to other hotels in Japan because it’s my first one, but it would be a 4 star in Canada. My only complaint would be that the bed was quite hard for a soft Canadian. My understanding is that this is very common in this country though. The staff were absolutely lovely and O would stay here again in a heartbeat.
Stayed 7 nights in Nov 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good hot springs.
Stayed 7 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for our needs. The staff is extremely friendly and we would recommend for your next visit to Tokyo
Stayed 5 nights in Nov 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful when checking in. I love the amenities that come with this hotel and it’s conveniently attached to a mall with amazing food and shopping options. This is our second time staying here and we will be coming back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Herberth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable room, nicely arranged, clean… excellent. Close to train station, very good breakfast buffet. Very good bed. Would definitely stay there again.
Stayed 2 nights in Nov 2024

6/10 Okay

Yiu Wing

Travelled with family
Disliked: Staff & service
Hotel room’s cleanliness does not meet the normal standard. Onsen area is small, price not worth. Some staff are very rude. Will not come back again. Not recommended.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay staff were very polite and helpful location was nice and quiet and easy to get transport
Stayed 13 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

diarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Phaythe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here six night and it was very comfortable, I recommend adding the breakfast to your stay. Lots of options and everything is really good. I did also add the spa on my stay as well, but unfortunately it’s not tattoo friendly which was something I didn’t realize was a thing as it was my first time visiting Japan. The staff were super nice and helpful! Overall it was so nice, close to train and mall is literally next door. Definitely would stay here again :)
Stayed 6 nights in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and welcoming. We were greeted everytime we entered the lobby. The hotel is next to a Spa which they include in the options when staying with them. Hotel is very clean and is also next to a shopping center. Hotel 10/10, location 10/10, staff 10/10, spa 100/10
Stayed 4 nights in Nov 2024

10/10 Excellent

Imee

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants
Stayed 3 nights in Nov 2024

6/10 Okay

Feng

Travelled with family and small children
lobby looks quite chaotic
Stayed 3 nights in Nov 2024

8/10 Good

SOAK WAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a stop over . I will come back again
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル内施設など、少しわかりづらかったのです。 ホテルは綺麗で充実していました。
Stayed 1 night in Nov 2024

10/10 Excellent

Etienne

Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 3 nights in Oct 2024

10/10 Excellent

chaiwat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 5 nights in Oct 2024

10/10 Excellent

Shervonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and super comfortable, and very luxurious for a reasonably cheap price! It’s a bit far from central Tokyo, but the transportation options nearby are convenient and frequent.
Stayed 2 nights in Oct 2024

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from Narita aiport by Express bus which stops at Washington hotel, the hotel is across the street. The hotel is connected to shopping mall with lots of restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze. Staff was helpful..Room was clean and very roomy. Checkout just as easy. Great area around it..Connected to a Spa and Mall
Stayed 2 nights in Oct 2024

10/10 Excellent

Hadjer

Stayed 4 nights in Jun 2024

10/10 Excellent

Wing Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ivan

Stayed 1 night in Sep 2024