Shibuya Excel Hotel Tokyu

4.0 star property
Hotel with 2 restaurants, steps from Shibuya Crossing

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
2 restaurants, breakfast served
2 restaurants, breakfast served
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
The price is S$271
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 42 of 42 rooms

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

Semi Double Room Non-Smoking, 13 - 19F

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Triple Room Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

Excel Double Room - Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Standard Twin Non-Smoking, 7 - 12F

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 3 min walk
  • National Stadium - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Free newspapers, multilingual staff and concierge services
  • A porter/bellboy, a lift and a banquet hall
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power and water outage will take place on January 20, 2025 from 1:30-5:30 AM. All facilities that use power, including lifts will not be available during this time.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 17 Jan,2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 2 Feb,2025 start from S$270.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 981 out of 1431 reviews" "
Rating 8 - Good. 325 out of 1431 reviews" "
Rating 6 - Okay. 71 out of 1431 reviews" "
Rating 4 - Poor. 33 out of 1431 reviews" "
Rating 2 - Terrible. 21 out of 1431 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 5 nights in Jan 2025

8/10 Good

Liem

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect hotel closed to everything. Good size room. Can fit two large suitcases on floor. Staff is very helpful. Welcome drink bottle free to take.
Stayed 5 nights in Jan 2025

8/10 Good

Aaron

Liked: Staff & service, amenities
Had a view of the Shibuya crossing from my room. That was pretty cool.
Stayed 1 night in Jan 2025

10/10 Excellent

River

Stayed 2 nights in Jan 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff.
Stayed 5 nights in Jan 2025

8/10 Good

Ru L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Leith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing of course next to the crossing, and super close to shopping, dining & transport options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close o everything
Stayed 1 night in Jan 2025

10/10 Excellent

Tamzil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Quan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Very nice location and view. Front desk worker (a lady named Anh) was very friendly and helpful. I highly recommend. Cons: It was hard to get an Uber/Go taxi to come pick up at the lobby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in a great location with shibuya crossing and ichiran Raman right outside your hotel and close to mall And subway with excellent friendly and helpful staff
Stayed 2 nights in Dec 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very friendly location very convenient. The room was close to elevators & great views of crossing. However the room was small, one pillowcase was stained I reported that. The phone was not clean and there was fingerprints on the big window w the view. Bed was hard. Overall room was quiet on 16th floor. Location location is why you get this room close to shopping and train.
Stayed 3 nights in Jan 2025

8/10 Good

kanako

Travelled with family
Dated decor but convenient location. Service is not consistent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel and it doesn't disappoint. Great staff and an even better location. Would recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole, HANALEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Staff members were friendly & helpful! Excellent location, close to everything!
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to stay at when I first arrive because the surrounding area in Shibuya will be wide awake at 3AM just like me because of my jet lag. The area is perfectly safe at that hour and still bustling. The hotel itself is very clean, with a great staff and conveniently located across from Shibuya Station. A great choice!
Stayed 8 nights in Oct 2024

4/10 Poor

Alexander

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Dirt/mold in bathroom. Stayed one night for view of Shibuya crossing. That was good. Was surprised by dirt in cracks of bathroom and on shower head. Unusual for Japan where cleanliness standards are very high. Can't add photos to this review. Try Shibuya Stream nearby for a better stay, can find view of Shibuya crossing from Starbucks, department store, etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Craig, Palos Verdes Peninsula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at Shibuya station and depending which line you take, you might even be connected to the station. I stayed there mainly to look/buy things and I don’t think there is a store that doesn’t have a branch in Shibuya. Shibuya is a busy place butthe hotel has a convenient location which enabled me take pics at the Hachiko statue with no one around. Yoyogi park was close by and not crowded at all. Unfortunately the leaves had changed but there were a few tress with red leaves. Even Meiji Jingu is within walking distance. The Omotesando illumination was the same distance away. I declined the breakfast option but was able to find so many options. On the basement floor, there is a market with fresh produce. There’s also the Tokyo Food Show on the lower floors ithat has take away food.
Stayed 3 nights in Dec 2024

8/10 Good

Wook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location can’t be beat. Connected to Shibuya station and inside Mark City mall. Had some meetings in Ginza so was super easy to just walk inside to Ginza line. Staff were very friendly and accommodating. There are the renovated rooms which felt a little more spacious with how the furniture was organized. The “older” room felt smaller when it’s still the same size. Overall definitely a place I would stay at again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this hotel as it was very clean, the staff was very professional, and the location could not have been better to explore the Shibuya area. I will definitely stay here again next time I'm in Tokyo.
Stayed 8 nights in Dec 2024

10/10 Excellent

Chang, Winnetka

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and no smoking room. Very central location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeremy

Location
Stayed 1 night in Dec 2024