Okura Hotels & Resorts, Kabukicho hotels

"Very good location and excellent value for money. It was disappointing that there were no facilities to freshen up when international travellers land early in the morning and are not able to check-in. "

"Our room was comfortable and clean. I appreciate that staff replenished our towels and water daily. Linens are changed every other day and that's OK. I wish they would make the beds daily though. The only criticism I have is the wifi connection. It was very hard to connect on an android phone. Hit or miss. We did not use the spa but saw plenty of people taking advantage of it. Finally, I really appreciated the free shuttle bus to haneda airport. It made the start of our journey home very easy and convenient. "

"Had a great stay at the Shinjuku Prince Hotel. Vlery convenient, only 2-3 blocks tto the train station. Walkable to restaurants and shopping. There are shops and restaurants in the ssme building. Rooftop restaurant has great views. Located in the Golden Gai area. This area is good for nightlife. The hotel was very nice & clean. The rooms are small as most are in Japan, but functional as I had what I needed. Recommend couples and damilies to upgrade to the larger rooms for walking space. The staff was very nice and polite, most spoke English. The staff even accomodated a very late check out due to a delayed flight and kept my luggage for a few hours while I enjoyed the last few hours of the area. I recommend this hotel and would stay again! Thank you for the great experience."

"The location is good. Breakfast options are great."

"Great staff & lovely hotel. Would recommend and stay there again."

"Staff go above and beyond in providing a high degree of expertise to travelers. Hotel and it's facilities are top notch. Location is diamond. "

"It is surrounded with tons of stores around. We enjoyed the restaurant at the ground floor. The cleanliness of the building is phenomenol. One of the busiest street but the experience was amazing. The waiting time for elevator is an opportunity, wish there is a stair to use as alternative. "

"Only disappointment was that the Godzilla head was not available b/c it was closed without any explanation "

"Cleanliness customer service "