Find All-inclusive Hotels & Resorts in Ixtapa - Zihuatanejo

"The hotel is old but care has been taken to ensure important features are maintained. The rooms are lovely with incredible views. The employees were very friendly and responsive, doing their best to understand our needs even though we did not speak Spanish. The pools and private beach were fantastic with great service. The buffet food was okay although I wished there was more focus on Mexican cuisine. The only reason I would not necessarily recommend this property to everyone is that it's not very accessible for people with mobility challenges, health concerns, small children and babies with strollers, or fitness limitations - the hotel is huge and built into the side of a hill with only one block of elevators in the middle that take forever; so a long walk there, or the option to use the 9 flights of stairs between the beach access (another 3 flights from the lowest floor) and all the restaurants. The hotel has made efforts to offer modern accessibility features or updates but travelers should be aware that the beach elevator often didn't work, added ramps for wheelchairs are steep and narrow, and even with the hotel offering truck rides to the beach and pools, guests still needed to use steep stairs or ramps to get to seating (if seats were even available near the drop-off spots). To get to the restaurants guests need to ask the hotel for the "secret passage" as there is no elevator and the restaurants are all down a long flight of stairs. Otherwise - stunning property."

"Had a great time! New Years Celebration was amazing. "

"facilities were great and people were great. "

"Todo muy bien lo único que creo que tienen que mejorar es la comida de lunch y cena El desayuno excelentes los chilaquiles ☺️"

"Perfect location on the beach. "

"Service"

"This hotel has a lot of fun activities and the staff is very friendly. At checking I was not provided with the rollaway that my reservation included because of possible floor damage to the recently remodeled bedrooms’ floors. After talking to the staff and the manager the issue was resolved. A good place to stay"

"La comida es deliciosa y el hotel muy agradable "

"Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated"