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"Inconvenient location "

"Excellent stay during winter season. Staff is very helpful and supportive. Breakfast is decent. Location is convenient."

"Stayed one night here, after 2 nights at the nearby Hotel Parnass. Parnass was much less expensive and a better value. Had a much larger room at Banhof, but unlike Parnass there was no free breakfast (Parnass has a large and excellent breakfast buffet). Also, my shower had a slow drain and very quickly was standing in a couple of inches of water while showering. Otherwise, very comfortable and convenient. Right across the street from the train station, which was especially nice as I left Zermatt...

"The property was very clean and the staff was excellent. Especially the front desk! 10/10! "

"Very well thought out hotel room. Charging ports available everywhere. TV with internet. Bunk beds for the kids. Good breakfast included. "

"It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea."

"Everything 10/10. Will come back with family. "

"We had great experience here! The staff are very kind. The location of the hotel is excellent. You can see Matterhorn from the dinning room. "

"Excellent staff, wonderful amenities and location. "

"Amazing view and very welcoming staff. "

"Excellent place!"

"Extremity helpful and friendly staff!"

"We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again."

"This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast. "