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Hotel Butterfly

3.0 star property
Mountain ski retreat with a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Butterfly

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Snow and ski sports
Snow and ski sports
Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Classic Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 19.8 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • 16.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Junior Triple Room, Balcony, Mountain View

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 28.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Triple Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • 25.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Bodmenstrasse 21, Zermatt, 3920

Restaurants

  • McDonald's
  • Golden India
  • Bäckerei-Konditorei-, Tea-Room Hörnli
  • Pizzeria Ristorante Molino Seilerhaus
  • Le Petit Royal

About this property

Hotel Butterfly

Hotel in the city centre
You can look forward to a free breakfast buffet, a library and laundry facilities at Hotel Butterfly . Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski passes. The on-site international cuisine restaurant, Butterfly Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Additional perks include:
  • A free local area shuttle, a lift and multilingual staff
  • A reception hall, bike parking and a billiards/pool table
  • Laundry services, smoke-free property and helicopter/aeroplane tours
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 64 rooms feature comforts such as premium bedding, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 26-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Built in 1999
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 5 November 2024 to 12 December 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

This hotel is rated 3 stars.

Frequently asked questions

Is Hotel Butterfly pet-friendly?

Yes, Hotel Butterfly allows dogs (limit 1 total) with a maximum weight of up to 35 kg per pet. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Butterfly ?

Hotel Butterfly doesn't offer parking.

What time is check-in at Hotel Butterfly ?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Butterfly ?

Checkout is at 11 AM.

Where is Hotel Butterfly located?

This ski hotel is situated in the city centre.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 831 reviews" "
Rating 8 - Good. 238 out of 831 reviews" "
Rating 6 - Okay. 52 out of 831 reviews" "
Rating 4 - Poor. 5 out of 831 reviews" "
Rating 2 - Terrible. 4 out of 831 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean room. Pretty near the zermatt main station as well as the Gornergret station which makes it quite convenient. Several shops and food options around.

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt! It is a 3 minute easy walk from the train station, but off of the main road so it is quiet and peaceful. Views are great. Room very comfortable and complimentary breakfast and afternoon tea were both so nice! The only slight issue we had was that there was construction/remodeling going on during the day so we couldn't take an afternoon nap but we understand that they had to get the work done before ski season :) Lovely and helpful staff. Would definitely stay here again if we come back to Zermatt.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond, IWAKUNI-SHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the entire staff were friendly, helpful and welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott, Prole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert was well maintained and clean. English speaking in non english company was good. No problems. Very close and easy to find from train station.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLOS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Butterfly Hotel is a three-minute walk from the train station, which is what initially attracted me. I was so pleased to find an immaculately maintained property with the friendliest front staff you’ll ever find! Our room was comfortable and white-glove clean. The breakfast included in the room price was generous with much variety. Finally, the hotel was mere steps from Zermatt’s main thoroughfare. You cannot go wrong reserving accommodations here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Fantastic stay! If you are ever looking for somewhere to stay in Zermatt then this is the place! Very accessible but quiet, wonderful facilities including tea time every day and a great breakfast! We were on the 6th floor and we even had a view of the Matterhorn! Highly recommend!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Killian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay, everyone was so friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel . well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Hitoshi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from check-in to check-out. Stored luggage upon our arrival and when we left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!! Very close to the train station and convenient to many shops and restaurants. The breakfast buffet was great. Definitely will stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura A

Very friendly and helpful staff, easy to find, close to everything, atmosphere of the hotel made you feel like you were in Switzerland
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quiet and spacious room
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain water is cold
Spoiled somewhat by there being no hot water on our last day. When we reported the problem the response was yes it is the same for everybody. And then we also had a blocked toilet. Otherwise the hotel room was quite comfortable and included a balcony with 2 chairs with a good view.
Stayed 2 nights in Jun 2024

6/10 Okay

Peyton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The actual hotel was perfect. Short walk to town, like 2 minutes. Definitely worth the price and would recommend. The hot water went out in the entire hotel, they did not alert anyone. They told me to wait an hour. So I did, within that hour they had the audacity to call and tell us to check out. We had been sitting in our room waiting for the hot water to turn back on and they asked us to leave. Our sheets also had a stain and tear. Bar staff was absolutely lovely. They recommended a wonderful dinner option, Grumpi’s. A must have!! Other than that, would recommend the hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Man Wai Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good facilities but cannot expect warm hospitality from this hotel, except two young waiters in the restaurant who are always very polite and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location!
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Zermatt
On this trip i have stayed at two other hotels before Hotel Butterfly. The breakfast buffet was the best i have had of all the hotel buffets. Room was cleaned daily. The location to the train station is great as well.
Stayed 4 nights in May 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights, and enjoyed the hotel. Our room (mountain view does not mean Matterhorn) was a good size, comfy beds and seating. A Kettle to make tea and coffee was appreciated. Hotel is just a 5 min walk from the train station and a supermarket, and close to many restaurants. They serve a good breakfast, as well as complimentary coffee and cake in the afternoon. Overall, good location, good sized room and good breakfast made for a pleasant stay.
Stayed 4 nights in May 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the train station and walkable to many shops and restaurants. One of the staff was super helpful but once we called down to ask a question and we were rushed off the phone and hung up on after asking the restaurant at the hotel. Breakfast offered an assortment of choices. One morning we ate breakfast later about 1hour before it closed, the hot food was like warm and the butter machine ran out of butter. The next morning we arrived early for breakfast and everything was hot and available. Beautiful view from our room and a very nice patio. Beds were comfortable and the bathroom was updated.
Stayed 2 nights in May 2024

10/10 Excellent

Marina

Stayed 1 night in May 2024

10/10 Excellent

Julita

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, comfortable hotel in an excellent location.
Stayed 1 night in May 2024