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"Fantastic Service from the start to finish. Room was extremely spacious, clean, and had great quality amenities. The interior garden was extremely beautiful with the hot spring water flowing into the hotel. Food was extremely tasty and had a superb variety to cater to many needs."

"Room is big, clean and nice with open air bath / onsen. Perfect for honeymoon couples. Staff are friendly and courteous. Would be nice if there is another restaurant "

"Unbelievable night here. Views of lake Ashi and Mount Fuji the best you can get. Even from our personal onsen or balcony footpath. The kids loved watching a movie on the big projector while the parents enjoyed the view. Fridge full of free gifts of food, wine and beer plus soft drinks also. Nice touch. We absolutely loved it here. Caught the bus from odawara station which took about 55mins and the bus stop is just outside the accommodation (Hakone Shiso Mae). On way back 2 bus stops either side of building, "

"It's new style onsen hotel. Great for family! They offer free snake, drinks and dessert. There are many common area to rest and connect with family and friends."

"We loved it here! Beautiful property, attentive and lovely staff, delicious food. A great way to end our holiday in Japan. "

"Very cozy stay"

"Excellent and very relaxing. Staff so helpful with excellent service."

"I would highly recommend this hotel. We had a room with a private onsen and enjoyed sitting in it whenever we wanted. A private breakfast and dinner are included and the food was amazing. No need to pay for expensive Kaiseki. We have never felt so pampered. "

"I like the traditional feeling of the inn. The room had lots of space and the staff was super friendly and spoke english. Two point i found negative was the fact that to be able to shower you have to reserve a slot in the osen and also you will have to walk uphill from the train station."