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"Great place to stay when visiting Fuji San. Excellent view from room. Nice large room."

"Very excellent choice for a great birthday week!! "

"El hotel está hermoso! Las habitaciones super amplias y limpias. El onsen privado es increíble despues de un día cansado, me quedaría ahí en cada visita a Hakone."

"Loved the Onsen, food very expensive compared to other local restaurants. Grounds looking tired and areas not usable. The Green bus runs and stops just outside making it easy to get on the tourist buses. "

"This place is a great place to enjoy a private onsen and nice staff. Be ready to to hike from Gora station to the hotel. Its a bit of a steep hill. I would recommend catching a short taxi. "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"A really amazing hotel that I really can’t fault. The service was amazing and felt very classic. The free amenities included such as coffee and drinks bar was a great touch. And the hotels rich history was really on display and made the place feel really special. The room we stayed in the forest wing was spacious and nice. The TV offered Netflix and other options which was good for me as an English speaker for entertainment. The hotel restaurants and bars are absolutely amazing and classic if you like fine dining. If not there are many cafes at a walkable distance. The location itself is great with many cool hikes and walks from the hotel, including a short 1km walk to the Hakone open air museum which was fun! Overall 10/10 so much fun, such a great vibe. Such classic and historic amenities. Can’t recommend more! "

"So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature "

"Great hotel with free shuttle bus to and from Kawaguchiko Station."