Hotels in Uvero Alto

"The beach and the pools were wonderful. The staff was friendly and helpful."

"David was great! "

"The resort is beautiful and the staff is really friendly. They have events each day and evening, but it can get confusing what is happening when. The signs were wrong and we were told to go to wrong place by a few people, so I would recommend going to reception and asking vs asking staff members on the grounds. I don’t think everyone knows what all is going on event wise. I did have an issue with being overcharged for shirts in the gift shop. They have a sign on the wall saying 1 for $18 and then 3 for whatever. I converted money so paid in pesos and wasn’t given receipt. When I checked the conversion I saw I was charged $74 for 2 shirts. When I went back to return the girl refused return, started throwing the tag on the shirt in my face ver aggressively, when I pointed to the sign she said it’s not for these shirts, which is right under it, I asked to speak to a manager she said she is the manager, I said for the whole hotel? She just looked at me. So I said I was going up to reception to talk to the hotel manager and picked up the bag. She then ripped it out of my hands, threw it down, and yelled at me. I’m fairly certain she was scamming. I did get my refund, but it was unpleasant. I did go speak to guest services and they did advise it is a third party but they went down immediately to address. So beware of the gift shop. Other than that, this place is beautiful and relaxing. I don’t think you would regret going here. "

"My stay at Ocean El Faro was nothing short of perfect from the moment we arrived. Check-in was seamless, setting the tone for an incredible experience. The main lobby is absolutely stunning, with breathtaking architecture and a welcoming atmosphere that immediately makes you feel like you’re in paradise. Throughout our stay, the staff went above and beyond to ensure we had everything we needed. Their friendliness and attention to detail truly made a difference. The service was immaculate, with every request handled promptly and with a smile. A special shout-out to our personal concierge, Johanser, who was a 10/10 in every way—attentive, professional, and always willing to go the extra mile to enhance our experience. Team Blue entertainment was fantastic!! Not even few hours that we felt not entertained. Our toddlers loved the entertainment from Daisy club and we had so much fun with the adult entertainment. The shows, the pool entertainment, the evening performances all were extremely fabulous. We danced in the plaza with our littles and made such good memories. Special shoutout to Stephani, Marco and Melanie. Thank you for everything From the gorgeous pools to the pristine beaches, top-notch dining, and endless activities, Ocean El Faro exceeded all our expectations. We wholeheartedly recommend this resort to anyone looking for a luxurious and relaxing getaway. Without a doubt, we will be returning!"

"We had a great time on our trip to the resort! We found the food to be great at all of the a la carte restaurants and the buffet had plenty of options for everyone. The pools were all very well maintained and the staff was always very pleasant at every bar or restaurant we went to. The only negative we really experienced was that there seemed to be issues with not being enough chairs with people putting towels on 2-4 of them and then just leaving them there the whole day even if they were elsewhere. But I know that’s common at a lot of resorts and more on the guests than the resort. We also had a personal guest experience specialist named Johanser by staying on the el beso side who was very helpful and attentive with helping make reservations for the a la carte dining and answering questions. I definitely would come back again."

"Loved the beach! The workers were awesome!"

"Javier was a great concierge. He helped us so much"

"I am thrilled with my experience at Lopesan there is nothing I would complain about. A fantastic chain and will definitely return for another stay. Thank you all staff the food was wonderful "

"A we arrived the staff nice the guy welcome us and take us to a VIP section the check in was quick and EZ, the food, drinks the staff THE BEST I recommend this place 10 stars "