4/10 Poor
Manuel
Travelled with partner
6 Feb,2025
Disliked: Property conditions & facilities
The resort isn’t bad it definitely needs some updates. Some of the dining rooms had a weird odor and I would avoid eating at the 24 hour sports bar. I had a hotdog from there and got food poisoning from it. The other buffets and restaurants are okay but most of the food is bland and mid definitely not the best. Even the specialty restaurants weren’t that great. Our rooms AC didn’t work and I asked the people at the desk to send someone like 4 times and they never did. It was really miserable to sleep in 80 degree room every night. Another thing is they don’t tell you that if your key card touches your phone it deactivates and you have to walk all the way to the lobby to reactivate it. We finally figured out after going up there like 10 times and a guy let us know. The staff for the most part is nice and friendly sometimes at night though the staff isn’t as happy but overall everyone is welcoming. I did like how they had theme parties and transportation to the parties. The resort is a party resort and it’s really lively almost any time of the day. There is something always going on. If I went to the Dominican Republic again I don’t think I would go back to this resort.
Manuel
Stayed 6 nights in Jan 2025