Hersha Hospitality, Union hotels

"Room size reasonable price."

"Amazing stay. Large, comfortable and very clean room. Great service and staff. Perfect location. Highly recommend. "

"We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit. One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable."

"LOVED the hotel. It was within walking distance (with luggage) to Penn Station, Moynihan Trail Hall and the Bus dept. We came in from Newark and took the train to Penn station. We used the bus to go to a concert in NJ and we used Amtrak from Moynihan Train station to go to our next destination. This hotel location was absolutely perfect for us. We felt safe 100% of the time walking around as a small town midwestern family. We LOVED the roof top bar but the drink prices were hard to swallow. Overall, I’d highly recommend this hotel at this location to anyone traveling to NYC. Thank you for a great stay! "

"Second time staying here. Great hotel with friendly staff and clean environment. Would definitely recommend for family’s with children. Great location within walking distance to Times Square, Central Park and the metro. "

"i like it "

"The room could’ve been cleaner however the location was so convenient - I would definitely come back! "

"I liked the lobby and shared spaces. The room was perfect for one person. "

"This was my first time staying at arlo it was my birthday. I had a beautiful room on an upper floor beautiful view ! Staff were so accommodating, friendly, and pleasant. Can’t wait to go back ! "