Ishin, Ueno hotels

"Really great complementary items"

"I recently spent eight days at this hotel, and I can confidently say that my experience was overwhelmingly positive. The hotel’s cleanliness was impressive; every area, from the lobby to my room, was spotless and well-maintained. The housekeeping staff was attentive and diligent, ensuring that my accommodations were always in top shape. Additionally, the staff was incredibly friendly and welcoming. From the moment I checked in, they greeted me with warm smiles and helpful attitudes, ready to assist with any inquiries I had. Their genuine hospitality made me feel right at home. Overall, my stay exceeded my expectations, and I would highly recommend this hotel to anyone looking for a comfortable and enjoyable experience."

"A lovely hotel with easy access to shops and transport "

"Love Hotel Gracery and have stayed here multiple times when visiting Tokyo. Was disappointed that the Godzilla deck was closed to hotel guests as well. Unfortunately Shinjuku is getting less and less safe so I’m not sure we’ll be staying here again but fun area to visit and great hotel overall. "

"The staff was very kind and the installations were clean. The hotel is very walkable and well connected to train stations. "

"its my 4th time to stay in apa hotel we like hot spring here and the covinience going to makuhari messe,i just want to make them improve the system of getting the reservation room ,we booked 1month before of our stay,but everytime we checked in its hard to get a room that near to everyone,just i said we booked 1month before our stay why they can't prepare a room that next to one of us"

"Very clean and nice staff "

"Very nice hotel with good transportation options nearby. The area was very safe and quiet. I would definitely stay here again. The only thing I wish is that the bathroom was a little bit more updated but aside from that everything else was perfect."

"Very friendly staff, efficient, and we were fortunate enough to get a room upgrade. Thank you for the excellent service."