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"The hotel is very close to everything, very convenient. Room is more roomy and nice. Staffs are friendly. I would come back to this hotel. "

"Very helpful and friendly staff, very close to Shinagawa Station, clean and good sized room. Excellent !!"

"Professional service: really clean and location is 5 stars"

"Stayed nearly 10 days with the hotel with kids. The whole family "

"The staff was very helpful. It was easy to get transportation either through the hotel's shuttle or the taxi's right outside the hotel."

"The staff is very helpful. It is a very clean property. There is a sauna and gym. Arike Garden is right next to it a mall area with "

"Felt like home"

"Amazing"

" I had an amazing stay at Hotel Gracery Shinjuku! The location is absolutely perfect — right in the middle of the vibrant Kabukicho area, with easy access to shopping, restaurants, and Shinjuku Station. Despite being in such a busy area, the hotel itself feels like a peaceful escape from the city buzz. The Godzilla theme adds a really fun and unique touch. If you’re a fan, definitely book a room with a view of the Godzilla head — it’s a one-of-a-kind experience! The rooms are compact (as expected in Tokyo) but very well-designed, spotless, and comfortable. The bed was cozy, and I appreciated the thoughtful amenities like a mobile phone for guests, a high-tech toilet, and plenty of charging options. Staff were friendly, professional, and spoke good English, which made check-in and check-out smooth and easy. I also loved the security system — you need your room card to access the guest floors, which added an extra level of comfort. Would definitely recommend Hotel Gracery Shinjuku to anyone visiting Tokyo — whether for sightseeing, shopping, or just soaking in the energy of this incredible city. I’ll gladly stay here again! "